Happy customer

Many thanx to sonja from wonga for resolving the below query as quick as possible, your efforts are appreciated, it shows that you do put your customers first. thank u

Frustrated customer I had an overdue amount of 497.53 which i paid via eft on the 12/03/2019 but even today my account is not updated, and to make it worse the extra charges are continuing to grow. I spoke to several consultants who told me to email proof of payment which i did several times but still no change. This is so frustrating. Your help will be highly appreciated.

Official business reply Hi Mokgaetsi,

Thanks for bringing this to our attention.

We're sorry to hear that your account has not been updated after you've done an EFT payment. This is certainly not the Wonga-way.

Thanks for taking our call today and chatting to Sonja.

As per the discussion, please send the proof of payment to the correct email address: ********** We will update your account accordingly, once we've received the proof of payment.

Thank You The Wonga Team