CN
Carol N
1 reviews | Active since Apr 2017
27 May 2020, 12:11
FRUSTRATED IS AN UNDERSTATEMENT
I have been trying to contact Wonga for the past couple of days regarding my account. I settled one of my accounts, hence the attorneys that my account was handed over to given me a settle discount. Now Wonga wants me to pay the full amount. I literally struggled to come up with the full amount and I still receive no feedback from them non whatsoever. Can someone please assist, hence I have sent numerous e-mails but to no avail. Its frustrating cause I want to settle the second account as well.
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Replies (2)0
Replies (2)
Wonga's replyOfficial
27 May 2020, 17:23Hi Carol N,
We're sorry to hear that your emails have not been attended to.
Please send us a private message with your ID and contact number so we can investigate this matter and contact you immediately.
Thank You
The Wonga Team
We're sorry to hear that your emails have not been attended to.
Please send us a private message with your ID and contact number so we can investigate this matter and contact you immediately.
Thank You
The Wonga Team
Wonga's reply27 May 2020, 17:23
Official
Hi Carol N,
We're sorry to hear that your emails have not been attended to.
Please send us a private message with your ID and contact number so we can investigate this matter and contact you immediately.
Thank You
The Wonga Team
We're sorry to hear that your emails have not been attended to.
Please send us a private message with your ID and contact number so we can investigate this matter and contact you immediately.
Thank You
The Wonga Team
Wonga's replyOfficial
28 May 2020, 10:35Hi Carol,
We have reviewed your account and can confirm you have 2 outstanding
Loans with Wonga.
We have emailed you a formal response via our email platform and
have emailed you 2 detailed statements that reflect what payments were made
and then reversed at your bank.
Hope these details help.
Kind Regards
The Wonga Team.
We have reviewed your account and can confirm you have 2 outstanding
Loans with Wonga.
We have emailed you a formal response via our email platform and
have emailed you 2 detailed statements that reflect what payments were made
and then reversed at your bank.
Hope these details help.
Kind Regards
The Wonga Team.
Wonga's reply28 May 2020, 10:35
Official
Hi Carol,
We have reviewed your account and can confirm you have 2 outstanding
Loans with Wonga.
We have emailed you a formal response via our email platform and
have emailed you 2 detailed statements that reflect what payments were made
and then reversed at your bank.
Hope these details help.
Kind Regards
The Wonga Team.
We have reviewed your account and can confirm you have 2 outstanding
Loans with Wonga.
We have emailed you a formal response via our email platform and
have emailed you 2 detailed statements that reflect what payments were made
and then reversed at your bank.
Hope these details help.
Kind Regards
The Wonga Team.