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Amanda D
1 reviews | Active since Feb 2021
01 Jan 2022, 20:30
Frustrated Customer
I was debited on the 31st but now they telling me my account is in arrears and I need to make payment.this is really frustrating.
Helpful (0)
Replies (3)0
Replies (3)
Wonga's replyOfficial
03 Jan 2022, 10:23Hi Amanda,
We humbly apologize for any inconvenience caused.
Kindly confirm your email address registered on your Wonga account and your ID
for us view what transpired on your account.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
Kindly confirm your email address registered on your Wonga account and your ID
for us view what transpired on your account.
Thank you for your patience.
The Wonga Team.
Wonga's reply03 Jan 2022, 10:23
Official
Hi Amanda,
We humbly apologize for any inconvenience caused.
Kindly confirm your email address registered on your Wonga account and your ID
for us view what transpired on your account.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
Kindly confirm your email address registered on your Wonga account and your ID
for us view what transpired on your account.
Thank you for your patience.
The Wonga Team.
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Amanda D's updateReviewer Update
10 Jan 2022, 06:10*** ID *** an agent called me on the 5th told her my problem adviced me to send my bank statement I did then no response after that now this morning you guys just tried debiting my account
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Amanda D's update10 Jan 2022, 06:10
Reviewer Update
*** ID *** an agent called me on the 5th told her my problem adviced me to send my bank statement I did then no response after that now this morning you guys just tried debiting my account
Wonga's replyOfficial
10 Jan 2022, 09:39Hi Amanda,
We received your email, but unfortunately there was no attachment.
Please can you resend the email with the attachment so we can help to resolve your query.
Thank you for your patience.
The Wonga Team.
We received your email, but unfortunately there was no attachment.
Please can you resend the email with the attachment so we can help to resolve your query.
Thank you for your patience.
The Wonga Team.
Wonga's reply10 Jan 2022, 09:39
Official
Hi Amanda,
We received your email, but unfortunately there was no attachment.
Please can you resend the email with the attachment so we can help to resolve your query.
Thank you for your patience.
The Wonga Team.
We received your email, but unfortunately there was no attachment.
Please can you resend the email with the attachment so we can help to resolve your query.
Thank you for your patience.
The Wonga Team.