Frustrated customer

Item: Wonga
Rating: 1
Author: Annalize P

I am so disappointed and frustrated with Wonga. I get approved for a loan, then every time the check my statements they say that they can not see my salary?? I mean even how? Emailed them, messenger, tried calling, nothing. How can they not see my salary? It just does not make sense.

Helpful (0)

Replies (2)

Wonga's replyOfficial

23 Jun 2025, 09:15

Hi Annalize ,

Thank-you for your review.

We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.

Please send us a private message confirming your registered email address so we may assist further.

Thanks,
The Wonga Team

Wonga's reply23 Jun 2025, 09:15

Official

Wonga's replyOfficial

24 Jun 2025, 14:18

Hi Annalize,

Thank-you for confirming your details and patience while we reviewed your account.

Please refer to our response sent to your registered email address by the Customer Care Team regarding your enquiry.

Thanks,The Wonga Team

Wonga's reply24 Jun 2025, 14:18

Official