GK
Gugu K

1 reviews | Active since Jun 2025

03 Jun 2025, 20:52

Frustrated

I missed my direct debit in April as I was retrenched and waiting for my severance. May 30th I logged in to check my balance - which I settled. Today as I was checking for my settlement letter it says there's a settlement balance of over R400 and it says it will be over R1000 by end of June - what am I settling now? I used the last of my money to settle, why now do I have an additional R1000 when the agreed amount was paid - even if I was in arrears

0
Replies (2)
GK
Gugu K's update04 Jun 2025, 09:47
Reviewer Update
Will that change anything? As we speak, it seems the amount is increasing daily. If the principal loan and it's interest was paid before it was due, why is the debt collection fee increasing?
Wonga
Wonga's reply04 Jun 2025, 16:56
Official
Hi Gugu,

Unfortunately, we will not be able assist on this platform, if you are not able to verify you SA ID

Please refer to the message sent to your registered email address on your Wonga Profile

Thanks,
The Wonga Team