MS
Mantokazi S

1 reviews | Active since Dec 2023

04 Jan 2024, 11:59

Frund

Hi my name is Mantokazi Queeneth Sibiya I want hello Peter to help me clear my name from this Wonga loans account because by the time that they are saying I took a loan from them I was not working now they are telling me about five thousand that I don't know I have been trying to send them documents to prove that I don't know any loan account but my name is still there I can't pay for their neglect and online they don't even have my signature and their physical address is **** I don't even know that place Please help me clear my name from Wonga loans

0
Replies (1)
Wonga
Wonga's reply12 Jan 2024, 13:03
Official
Hi Mantokazi,
 
Thanks for getting in touch with us.
 
We will investigate your claim of ***** as a matter of urgency, but in order to do so we need some supporting documentation from you. To help us investigate further, please supply the following:
 
1. A detailed Affidavit supporting your claim. 
2. A stamped bank statement from 1 Sept 2023 -1 Jan 2024
3. A Certified copy of your ID
4. Your Proof of residence not older than 3 months (such as a utility bill in your name)
 
You must also open a case of Identity theft at your nearest police station and provide us with the case number. 
Please forward these documents via email to
***.
 
We should receive these within 7 days from today's date. As soon as we receive these, we can investigate your claim.
 
Kind Regards,
The Wonga Team