LJ
Latoya J
1 reviews | Active since Aug 2020
10 Mar 2023, 11:36
**********
wonga still has not cancelled they debt they have under my name because it was created **********ly even the email used are non of my emails. the money didnot come into my account now it is affecting my credit score
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Wonga's replyOfficial
10 Mar 2023, 16:36Hi Latoya,
We sincerely apologize for the inconvenience caused.
We will investigate your claim of ***** as a matter of urgency,
but in order to do so we need some supporting documentation from you.
To help us investigate further, please supply the following:
Please forward these documents via email to ***.
As soon as they receive these they can investigate your claim.
Kind regards,
The Wonga Team.
We sincerely apologize for the inconvenience caused.
We will investigate your claim of ***** as a matter of urgency,
but in order to do so we need some supporting documentation from you.
To help us investigate further, please supply the following:
- An detailed Affidavit supporting your claim
- A stamped bank statement from the 06/12/2021
- A Certified copy of your ID
- Your Proof of residence not older than 3 months (such as a utility bill in your name)
Please forward these documents via email to ***.
As soon as they receive these they can investigate your claim.
Kind regards,
The Wonga Team.
Wonga's reply10 Mar 2023, 16:36
Official
Hi Latoya,
We sincerely apologize for the inconvenience caused.
We will investigate your claim of ***** as a matter of urgency,
but in order to do so we need some supporting documentation from you.
To help us investigate further, please supply the following:
Please forward these documents via email to ***.
As soon as they receive these they can investigate your claim.
Kind regards,
The Wonga Team.
We sincerely apologize for the inconvenience caused.
We will investigate your claim of ***** as a matter of urgency,
but in order to do so we need some supporting documentation from you.
To help us investigate further, please supply the following:
- An detailed Affidavit supporting your claim
- A stamped bank statement from the 06/12/2021
- A Certified copy of your ID
- Your Proof of residence not older than 3 months (such as a utility bill in your name)
Please forward these documents via email to ***.
As soon as they receive these they can investigate your claim.
Kind regards,
The Wonga Team.