MW
Majorie W
1 reviews | Active since Apr 2018
29 Nov 2020, 23:44
**********.
I paid my account in full. Yet they still deducted a payment. I have been sending emails and I have been calling however no one gets back to me.
Helpful (0)
Replies (2)0
Replies (2)
Wonga's replyOfficial
30 Nov 2020, 09:59Hi Majorie,
We apologize for any inconvenience caused.
Please send us a private message with your ID number to investigate
what transpired on your account and why you were not issued with
a paid up letter?
Our contact center has been experiencing very high volumes and
will attend to your emails shortly.
Kind Regards
The Wonga Team.
We apologize for any inconvenience caused.
Please send us a private message with your ID number to investigate
what transpired on your account and why you were not issued with
a paid up letter?
Our contact center has been experiencing very high volumes and
will attend to your emails shortly.
Kind Regards
The Wonga Team.
Wonga's reply30 Nov 2020, 09:59
Official
Hi Majorie,
We apologize for any inconvenience caused.
Please send us a private message with your ID number to investigate
what transpired on your account and why you were not issued with
a paid up letter?
Our contact center has been experiencing very high volumes and
will attend to your emails shortly.
Kind Regards
The Wonga Team.
We apologize for any inconvenience caused.
Please send us a private message with your ID number to investigate
what transpired on your account and why you were not issued with
a paid up letter?
Our contact center has been experiencing very high volumes and
will attend to your emails shortly.
Kind Regards
The Wonga Team.
Wonga's replyOfficial
09 Dec 2020, 15:29Hi Majorie,
Thank you for your patience.
We can confirm that your account has been updated
and we have emailed you a paid up letter.
Our finance team has processed and refund and the funds should reflect
in your bank account in the next 24 hours.
Kind Regards
The Wonga Team.
Thank you for your patience.
We can confirm that your account has been updated
and we have emailed you a paid up letter.
Our finance team has processed and refund and the funds should reflect
in your bank account in the next 24 hours.
Kind Regards
The Wonga Team.
Wonga's reply09 Dec 2020, 15:29
Official
Hi Majorie,
Thank you for your patience.
We can confirm that your account has been updated
and we have emailed you a paid up letter.
Our finance team has processed and refund and the funds should reflect
in your bank account in the next 24 hours.
Kind Regards
The Wonga Team.
Thank you for your patience.
We can confirm that your account has been updated
and we have emailed you a paid up letter.
Our finance team has processed and refund and the funds should reflect
in your bank account in the next 24 hours.
Kind Regards
The Wonga Team.