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Pamela M

1 reviews | Active since Apr 2021

24 Mar 2022, 11:34

**********

I had loan with Wonga and I wanted to pay it off. I called numerous times they could not see a loan under my name and they would say they will find out and come back to me. I was surprised yesterday the 23/03/2022 I receive a call from Nimble collections that i owe R 6000 and the account was handed over to them. Number 1 one no one has ever contacted me and Nimble says the account was handed over to the July 2021 but they are also contacting me only yesterday after the account has been handed over to them since last year. Please sort this **** out it is affecting my credit profile and from next week this will reflect on my profile.

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Replies (4)
Wonga
Wonga's reply24 Mar 2022, 12:30
Official
HI Pamela,

We humbly apologize for any inconvenience caused.

We can confirm that there is still a balance on your account.

Unfortunately we unable to confirm any details however,

your account has been ceded to Norman Bisset and Associates.

You may contact them on *** or email to ***

Thank you for your patience.

The Wonga Team. 
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Pamela M's update24 Mar 2022, 15:16
Reviewer Update
Meaning that you wont listen to the calls i made to you guys and even your agent confirmed that i called and there were no notes left. So you just tell me there is nothing you can do.
Wonga
Wonga's reply24 Mar 2022, 16:57
Official
Hi Pamela,

Thank you for your response.

We will definitely listen to the calls and take the appropriate 

actions.

Thank you for your patience.

The Wonga Team. 
Wonga
Wonga's reply25 Mar 2022, 08:15
Official
Hi Pamela,

Thank you for your response.

We will escalate to our management team and will get back 

to you as soon as we've received and listened to the call.

Thank you for your response. 

The Wonga Team.