CF
Cindy-lee Francis
1 reviews | Active since Jan 2019
23 Sept 2021, 15:25
***** loan
Good day. I was a victim of ***** in January 2019 and the person made a loan at wonga on my name. I was told that i want liable to pay and it was written off. I see now that an added account named nimble is on my credit record with the same amount that was owed and i found out that nimble is a collection handing over agency. Which means that wonga didnt clear my name on their side but instead handed me over as a non payer because ive never even received an email from wonga
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Replies (5)0
Replies (5)
Wonga's replyOfficial
24 Sept 2021, 09:49Hi Cindy-lee,
We humbly apologize for any inconvenience caused.
We've reviewed your account and can confirm that you have not issued all the
required documents and ***** was not confirmed.
We have received a copy of your ID and an Affidavit but our ***** Team
requires you to email them a copy of your Capitec bank statement from when
the loan was taken out (28-01-2019).
Once we receive a copy of the bank statement, will our ***** team
further investigate.
For now, your account was ceded to Norman Bissett and Associates.
Kind Regards
The Wonga Team.
We humbly apologize for any inconvenience caused.
We've reviewed your account and can confirm that you have not issued all the
required documents and ***** was not confirmed.
We have received a copy of your ID and an Affidavit but our ***** Team
requires you to email them a copy of your Capitec bank statement from when
the loan was taken out (28-01-2019).
Once we receive a copy of the bank statement, will our ***** team
further investigate.
For now, your account was ceded to Norman Bissett and Associates.
Kind Regards
The Wonga Team.
Best regards,
Wonga's reply24 Sept 2021, 09:49
Official
Hi Cindy-lee,
We humbly apologize for any inconvenience caused.
We've reviewed your account and can confirm that you have not issued all the
required documents and ***** was not confirmed.
We have received a copy of your ID and an Affidavit but our ***** Team
requires you to email them a copy of your Capitec bank statement from when
the loan was taken out (28-01-2019).
Once we receive a copy of the bank statement, will our ***** team
further investigate.
For now, your account was ceded to Norman Bissett and Associates.
Kind Regards
The Wonga Team.
We humbly apologize for any inconvenience caused.
We've reviewed your account and can confirm that you have not issued all the
required documents and ***** was not confirmed.
We have received a copy of your ID and an Affidavit but our ***** Team
requires you to email them a copy of your Capitec bank statement from when
the loan was taken out (28-01-2019).
Once we receive a copy of the bank statement, will our ***** team
further investigate.
For now, your account was ceded to Norman Bissett and Associates.
Kind Regards
The Wonga Team.
Best regards,
CF
Cindy-lee Francis's updateReviewer Update
24 Sept 2021, 10:11This coulcve been asked of me 2 years ago as they told me that the issue was resolved. I am able to send the bank statement but it but where do i send it to please send me an email address and proper instructions as to what i should do
CF
Cindy-lee Francis's update24 Sept 2021, 10:11
Reviewer Update
This coulcve been asked of me 2 years ago as they told me that the issue was resolved. I am able to send the bank statement but it but where do i send it to please send me an email address and proper instructions as to what i should do
Wonga's replyOfficial
24 Sept 2021, 10:15Hi Cindy-lee,
Thank you for your response.
Please email the Capitec Bank statement dated 01-01-2019 - 31-01-2019.
Please email the documents to *** and ***.
Thank you for your patience.
The Wonga Team.
Thank you for your response.
Please email the Capitec Bank statement dated 01-01-2019 - 31-01-2019.
Please email the documents to *** and ***.
Thank you for your patience.
The Wonga Team.
Best regards,
Wonga's reply24 Sept 2021, 10:15
Official
Hi Cindy-lee,
Thank you for your response.
Please email the Capitec Bank statement dated 01-01-2019 - 31-01-2019.
Please email the documents to *** and ***.
Thank you for your patience.
The Wonga Team.
Thank you for your response.
Please email the Capitec Bank statement dated 01-01-2019 - 31-01-2019.
Please email the documents to *** and ***.
Thank you for your patience.
The Wonga Team.
Best regards,
CF
Cindy-lee Francis's updateReviewer Update
24 Sept 2021, 10:21I cant see any email address. I only see stars. Can we rather communicate via email. This is my email address ***
CF
Cindy-lee Francis's update24 Sept 2021, 10:21
Reviewer Update
I cant see any email address. I only see stars. Can we rather communicate via email. This is my email address ***
Wonga's replyOfficial
24 Sept 2021, 11:41Hi Cindy-lee,
Thank you for your response.
We have responded to you via our email platform.
Thank you for your patience.
The Wonga Team
Thank you for your response.
We have responded to you via our email platform.
Thank you for your patience.
The Wonga Team
Best regards,
Wonga's reply24 Sept 2021, 11:41
Official
Hi Cindy-lee,
Thank you for your response.
We have responded to you via our email platform.
Thank you for your patience.
The Wonga Team
Thank you for your response.
We have responded to you via our email platform.
Thank you for your patience.
The Wonga Team
Best regards,