BM
BULELWA M
1 reviews | Active since Sept 2018
03 Mar 2021, 08:48
*****
I'm furming as you are ****** and no one is making an effort to contact me I complained on Friday 48hrs for someone to call me nd still no one called will call and your agents won't call me back if the line disconnected. Its time I contact a family lawyer I won't have wonga mess up my credit rating atleast I did give u a chance. Just now I was in a call with one of your representatives and the line disconnected but she did not call me back
Helpful (0)
Replies (2)0
Replies (2)
Wonga's replyOfficial
03 Mar 2021, 12:27Hi Bulelwa,
We're so sorry for any inconvenience caused.
We have investigated what transpired on your account and can confirm that
a formal response was emailed to you with our findings.
We have also attached a detailed statement that confirms all debits and credits
that transacted on your Wonga account.
Thank you for your patience.
The Wonga Team.
We're so sorry for any inconvenience caused.
We have investigated what transpired on your account and can confirm that
a formal response was emailed to you with our findings.
We have also attached a detailed statement that confirms all debits and credits
that transacted on your Wonga account.
Thank you for your patience.
The Wonga Team.
Best regards,
Wonga's reply03 Mar 2021, 12:27
Official
Hi Bulelwa,
We're so sorry for any inconvenience caused.
We have investigated what transpired on your account and can confirm that
a formal response was emailed to you with our findings.
We have also attached a detailed statement that confirms all debits and credits
that transacted on your Wonga account.
Thank you for your patience.
The Wonga Team.
We're so sorry for any inconvenience caused.
We have investigated what transpired on your account and can confirm that
a formal response was emailed to you with our findings.
We have also attached a detailed statement that confirms all debits and credits
that transacted on your Wonga account.
Thank you for your patience.
The Wonga Team.
Best regards,
BM
BULELWA M's updateReviewer Update
05 Mar 2021, 08:57I did receive your email If I can get a reply to it or someone to get in contact with I understand people do make mistakes so if someone can give me a call ASAP i will appreciate that and stop these lies that you are doing as its not good for the company'r eputation. I don't think Wonga CEO Brett van Aswegen will appreciate this or must I take this further as I'm furming with anger at this moment.
BM
BULELWA M's update05 Mar 2021, 08:57
Reviewer Update
I did receive your email If I can get a reply to it or someone to get in contact with I understand people do make mistakes so if someone can give me a call ASAP i will appreciate that and stop these lies that you are doing as its not good for the company'r eputation. I don't think Wonga CEO Brett van Aswegen will appreciate this or must I take this further as I'm furming with anger at this moment.