bA
brandon A
1 reviews | Active since Oct 2021
01 Nov 2021, 20:14
***** 🤬
Good day please note that some of us work Monday to Friday i dont think you being realistic with this 7 day thing that i need to go to the police station when you guys have done ***** this is disrespectful and i am going to escalate this issue cause i am not getting any assurance that i will get my money back.also all the admin to get back my money that you guys have taken from me 2 months in a row now this is disrespectful and disgusting aswell as disappointing to know a well established financial place can do ***** and be so sneaky about it i will never recommend you guys ever again #*****
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Replies (2)bA
brandon A's updateReviewer Update
01 Nov 2021, 20:24I app**** for a loan but i didn’t get it but money is being deducted every month!!!
bA
brandon A's update01 Nov 2021, 20:24
Reviewer Update
I app**** for a loan but i didn’t get it but money is being deducted every month!!!
Wonga's replyOfficial
02 Nov 2021, 10:08Hi Brandon,
We're so sorry you feel this way.
Unfortunately, each company has its own policies and procedures.
It is a requirement that an investigation needs to take place
before we can confirm what transpired on this account.
Without documentation or a bank statement our ***** Team cannot
start their investigation or attend to your query as a matter of urgency.
Please email our ***** Team your documentation and we will
contact you once the investigation has been concluded.
Thank you for your patience.
The Wonga Team.
We're so sorry you feel this way.
Unfortunately, each company has its own policies and procedures.
It is a requirement that an investigation needs to take place
before we can confirm what transpired on this account.
Without documentation or a bank statement our ***** Team cannot
start their investigation or attend to your query as a matter of urgency.
Please email our ***** Team your documentation and we will
contact you once the investigation has been concluded.
Thank you for your patience.
The Wonga Team.
Wonga's reply02 Nov 2021, 10:08
Official
Hi Brandon,
We're so sorry you feel this way.
Unfortunately, each company has its own policies and procedures.
It is a requirement that an investigation needs to take place
before we can confirm what transpired on this account.
Without documentation or a bank statement our ***** Team cannot
start their investigation or attend to your query as a matter of urgency.
Please email our ***** Team your documentation and we will
contact you once the investigation has been concluded.
Thank you for your patience.
The Wonga Team.
We're so sorry you feel this way.
Unfortunately, each company has its own policies and procedures.
It is a requirement that an investigation needs to take place
before we can confirm what transpired on this account.
Without documentation or a bank statement our ***** Team cannot
start their investigation or attend to your query as a matter of urgency.
Please email our ***** Team your documentation and we will
contact you once the investigation has been concluded.
Thank you for your patience.
The Wonga Team.