TF
Tevai F

1 reviews | Active since Jan 2020

15 May 2021, 15:22

Fradulently selling non-existant debt.

Had a payment arrangement, paid diligently, they were clowns pretending they didn't pick up x,y,z. Eventually got a paid up letter and acknowledgement I had no debt with them.... and yesterday get told my 'debt' has been sold to Norman Bisset and Associates. Don't know what kind of joke admin they have, but they need to resolve this ********** attempt to ****** money I don't owe. This is a joke.

0
Replies (3)
Wonga
Wonga's reply17 May 2021, 09:00
Official
Hi  Tevaites,

We sincerely apologize for any inconvenience caused. 

We can confirm that the message you received was 

sent in error and an updated SMS was sent to all our 

customers that were affected by the communication sent in error.

We can confirm that we emailed you a paid up letter as 

confirmation your previous loan was paid in full.

Once again we apologize for any inconvenience caused.

Thank you for your patience.

The Wonga Team.




TF
Tevai F's update28 May 2021, 20:35
Reviewer Update
You know THIS ^ empty promise?

They're still harassing me.

FIX IT.
Wonga
Wonga's reply04 Jun 2021, 10:19
Official
Hi Tevai,

We have instructed that the debt collections agency stops all communication 

and can confirm that no one will be contacting you regarding your account.

Thank you for your patience.

The Wonga Team.