SS
Sunshine S
1 reviews | Active since Nov 2011
17 Oct 2022, 11:39
Feedback
Good day, I have been trying to get hold of your company since last week Monday and have not been able to get assistance. I have sent countless emails, left my number on your automatic machine because for a call back and even tried live chat but up until now I have not received any feedback.
Helpful (0)
Replies (2)0
Replies (2)
Wonga's replyOfficial
18 Oct 2022, 10:38Hi Nikiwe,
We sincerely apologize for the inconvenience caused.
We're so sorry for the delay in responses and can confirm that we are experiencing very high volumes.
Please provide us with your ID number and how we can assist you,
so that we can review your account and revert with feedback.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
We're so sorry for the delay in responses and can confirm that we are experiencing very high volumes.
Please provide us with your ID number and how we can assist you,
so that we can review your account and revert with feedback.
Thank you for your patience.
The Wonga Team.
Wonga's reply18 Oct 2022, 10:38
Official
Hi Nikiwe,
We sincerely apologize for the inconvenience caused.
We're so sorry for the delay in responses and can confirm that we are experiencing very high volumes.
Please provide us with your ID number and how we can assist you,
so that we can review your account and revert with feedback.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
We're so sorry for the delay in responses and can confirm that we are experiencing very high volumes.
Please provide us with your ID number and how we can assist you,
so that we can review your account and revert with feedback.
Thank you for your patience.
The Wonga Team.
Wonga's replyOfficial
18 Oct 2022, 12:03Hi Nikiwe,
Thank you for your response.
We can confirm that the payment has been allocated and your account has been updated.
Your account has been paid in full and a request was sent to have your ITC updated.
Kind regards,
The Wonga Team.
Thank you for your response.
We can confirm that the payment has been allocated and your account has been updated.
Your account has been paid in full and a request was sent to have your ITC updated.
Kind regards,
The Wonga Team.
Wonga's reply18 Oct 2022, 12:03
Official
Hi Nikiwe,
Thank you for your response.
We can confirm that the payment has been allocated and your account has been updated.
Your account has been paid in full and a request was sent to have your ITC updated.
Kind regards,
The Wonga Team.
Thank you for your response.
We can confirm that the payment has been allocated and your account has been updated.
Your account has been paid in full and a request was sent to have your ITC updated.
Kind regards,
The Wonga Team.