RJ
Rosemary J
1 reviews | Active since Sept 2015
31 Dec 2018, 10:19
Feedback
H.... Regarding the below, my contact number is ********** 624
No feedback /communication Hi I've been sending emails to wonga for the past 4 months and you are refusing to respond to me, I'm not going to explain my problem via Hello Peter yet, but if you don't respond to my emails regarding my complaint then I'll come back to Hello Peter and the whole world will know the services you are offering, so it's up to you, I'm giving you 48 hours after you received this complaint to respond to my allegations...
Official business reply Hi Johan,
We're sorry to hear about your experience.
We would like to investigate and resolve your complaint immediately.
Kindly provide us with your contact details so we can assist you further.
Nooreen from our Customer Care department will contact you immediately, once we've received your contact information.
Thank You The Wonga Team
Helpful (0)
Replies (3)0
Replies (3)RJ
Rosemary J's updateReviewer Update
31 Dec 2018, 10:19 **********
RJ
Rosemary J's update31 Dec 2018, 10:19
Reviewer Update
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Wonga's replyOfficial
31 Dec 2018, 10:25Hi Rosemary,
We're sorry but we cannot view your contact number as Hello Peter hides contact details with an asterix * when it's on their public platform.
Will you kindly send your contact details privately and we will contact you immediately.
Thank You
The Wonga Team
We're sorry but we cannot view your contact number as Hello Peter hides contact details with an asterix * when it's on their public platform.
Will you kindly send your contact details privately and we will contact you immediately.
Thank You
The Wonga Team
Best regards,
Wonga's reply31 Dec 2018, 10:25
Official
Hi Rosemary,
We're sorry but we cannot view your contact number as Hello Peter hides contact details with an asterix * when it's on their public platform.
Will you kindly send your contact details privately and we will contact you immediately.
Thank You
The Wonga Team
We're sorry but we cannot view your contact number as Hello Peter hides contact details with an asterix * when it's on their public platform.
Will you kindly send your contact details privately and we will contact you immediately.
Thank You
The Wonga Team
Best regards,
Wonga's replyOfficial
10 Jan 2019, 12:13Hi Rosemary,
We're still waiting on your contact details.
Kindly send us this information privately as we would like to resolve this issue for you.
Your complaint is important to us.
Thank You
The Wonga Team
We're still waiting on your contact details.
Kindly send us this information privately as we would like to resolve this issue for you.
Your complaint is important to us.
Thank You
The Wonga Team
Best regards,
Wonga's reply10 Jan 2019, 12:13
Official
Hi Rosemary,
We're still waiting on your contact details.
Kindly send us this information privately as we would like to resolve this issue for you.
Your complaint is important to us.
Thank You
The Wonga Team
We're still waiting on your contact details.
Kindly send us this information privately as we would like to resolve this issue for you.
Your complaint is important to us.
Thank You
The Wonga Team
Best regards,