JB
Janelle B
1 reviews | Active since Sept 2022
10 Oct 2022, 13:07
Extremely tired of Wonga
Hello
You told me that I would have feedback in 7/14 days that you have cleared your account from my credit profile and it has been longer than that. I need feedback urgently.
Helpful (0)
Replies (6)0
Replies (6)
Wonga's replyOfficial
11 Oct 2022, 09:55Hi Janelle,
We humbly apologize for the inconvenience caused.
We can confirm that a request has been sent off on the 12/09/2022.
As pervious advised, we can confirm that they might have a backlog.
We are currently liaising with the Profile Updates manager to send another request
as a matter of urgency.
Kind regards,
The Wonga Team.
We humbly apologize for the inconvenience caused.
We can confirm that a request has been sent off on the 12/09/2022.
As pervious advised, we can confirm that they might have a backlog.
We are currently liaising with the Profile Updates manager to send another request
as a matter of urgency.
Kind regards,
The Wonga Team.
Wonga's reply11 Oct 2022, 09:55
Official
Hi Janelle,
We humbly apologize for the inconvenience caused.
We can confirm that a request has been sent off on the 12/09/2022.
As pervious advised, we can confirm that they might have a backlog.
We are currently liaising with the Profile Updates manager to send another request
as a matter of urgency.
Kind regards,
The Wonga Team.
We humbly apologize for the inconvenience caused.
We can confirm that a request has been sent off on the 12/09/2022.
As pervious advised, we can confirm that they might have a backlog.
We are currently liaising with the Profile Updates manager to send another request
as a matter of urgency.
Kind regards,
The Wonga Team.
JB
Janelle B's updateReviewer Update
12 Oct 2022, 14:08Hi
Please send the request and confirm once sent as I am tired of Wonga, years ago I have paid off this account and you guys are horrible to deal with because I always email and get no reply and the service is delayed.. ONLY when I complain on Hello Peter do I get a response. Imagine your credit record being affected over R250 which I paid years ago, but for some reason Wonga does not remove it from a persons credit score. A person has to scream and shout first. I really have had the WORST experience dealing with Wonga and I never will again
Please send the request and confirm once sent as I am tired of Wonga, years ago I have paid off this account and you guys are horrible to deal with because I always email and get no reply and the service is delayed.. ONLY when I complain on Hello Peter do I get a response. Imagine your credit record being affected over R250 which I paid years ago, but for some reason Wonga does not remove it from a persons credit score. A person has to scream and shout first. I really have had the WORST experience dealing with Wonga and I never will again
JB
Janelle B's update12 Oct 2022, 14:08
Reviewer Update
Hi
Please send the request and confirm once sent as I am tired of Wonga, years ago I have paid off this account and you guys are horrible to deal with because I always email and get no reply and the service is delayed.. ONLY when I complain on Hello Peter do I get a response. Imagine your credit record being affected over R250 which I paid years ago, but for some reason Wonga does not remove it from a persons credit score. A person has to scream and shout first. I really have had the WORST experience dealing with Wonga and I never will again
Please send the request and confirm once sent as I am tired of Wonga, years ago I have paid off this account and you guys are horrible to deal with because I always email and get no reply and the service is delayed.. ONLY when I complain on Hello Peter do I get a response. Imagine your credit record being affected over R250 which I paid years ago, but for some reason Wonga does not remove it from a persons credit score. A person has to scream and shout first. I really have had the WORST experience dealing with Wonga and I never will again
Wonga's replyOfficial
13 Oct 2022, 09:00Hi Janelle,
Thank you for your response.
We're so sorry so for the delay,
we can confirm that a manual amendment was successfully submitted.
We have sent you an email with the reference that you may follow up on.
Kind regards,
The Wonga Team.
Thank you for your response.
We're so sorry so for the delay,
we can confirm that a manual amendment was successfully submitted.
We have sent you an email with the reference that you may follow up on.
Kind regards,
The Wonga Team.
Wonga's reply13 Oct 2022, 09:00
Official
Hi Janelle,
Thank you for your response.
We're so sorry so for the delay,
we can confirm that a manual amendment was successfully submitted.
We have sent you an email with the reference that you may follow up on.
Kind regards,
The Wonga Team.
Thank you for your response.
We're so sorry so for the delay,
we can confirm that a manual amendment was successfully submitted.
We have sent you an email with the reference that you may follow up on.
Kind regards,
The Wonga Team.
JB
Janelle B's updateReviewer Update
20 Oct 2022, 10:15Hi Wonga
Thank you, does this mean that Wonga loans will no longer show up on my credit score
Thank you, does this mean that Wonga loans will no longer show up on my credit score
JB
Janelle B's update20 Oct 2022, 10:15
Reviewer Update
Hi Wonga
Thank you, does this mean that Wonga loans will no longer show up on my credit score
Thank you, does this mean that Wonga loans will no longer show up on my credit score
JB
Janelle B's updateReviewer Update
24 Oct 2022, 10:22Hi Wonga
Wonga still appears on my credit score as though I am owing, please advise when this will be removed
Wonga still appears on my credit score as though I am owing, please advise when this will be removed
JB
Janelle B's update24 Oct 2022, 10:22
Reviewer Update
Hi Wonga
Wonga still appears on my credit score as though I am owing, please advise when this will be removed
Wonga still appears on my credit score as though I am owing, please advise when this will be removed
Wonga's replyOfficial
25 Oct 2022, 08:43Hi Janelle,
We can confirm that we have responded to your new post.
Kind regards,
The Wonga Team.
We can confirm that we have responded to your new post.
Kind regards,
The Wonga Team.
Wonga's reply25 Oct 2022, 08:43
Official
Hi Janelle,
We can confirm that we have responded to your new post.
Kind regards,
The Wonga Team.
We can confirm that we have responded to your new post.
Kind regards,
The Wonga Team.