DD
Deleteds D
1 reviews | Active since Oct 2020
13 Oct 2020, 10:54
Extra money paid on loan Settlement.
It's funny how wonga says they care about their customers but infact DON'T SHOW IT. I had loan with WONGA that I quickly settled, and my mistake was paying more than what I should have settled for. I sent proof of payment as requested but ever since I REQUESTED TO BE REFUNDED the extra amount I paid NOW ITS ALL QUITE. It's been 3 weeks and I wonder if I should sought legal advise to get my back by force. All the relationship we had now has GONE DOWN the drain because clearly it shows that they ONLY CARE when you owe them (WONGA)
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Replies (4)DD
Deleteds D's updateReviewer Update
13 Oct 2020, 11:17Wonga reply to my thousand emails I have sent from1 *** or you may just well forget about me recommending your company. I have all the energy in the world to take all my frustrations to the social media platform. If Im not going to get my REFUND I atleast deserves the attention to be told so.
DD
Deleteds D's update13 Oct 2020, 11:17
Reviewer Update
Wonga reply to my thousand emails I have sent from1 *** or you may just well forget about me recommending your company. I have all the energy in the world to take all my frustrations to the social media platform. If Im not going to get my REFUND I atleast deserves the attention to be told so.
Wonga's replyOfficial
13 Oct 2020, 11:58Hi Deleteds
We humbly apologize for any inconvenience caused.
We will investigate why your query has not been resolved and can assure you it will be dealt with.
Please provide us with your Full Name, Surname, ID number, the email address registered on the Wonga account, please so that we can assist you with your query.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
We will investigate why your query has not been resolved and can assure you it will be dealt with.
Please provide us with your Full Name, Surname, ID number, the email address registered on the Wonga account, please so that we can assist you with your query.
Thank you for your patience.
The Wonga Team.
Wonga's reply13 Oct 2020, 11:58
Official
Hi Deleteds
We humbly apologize for any inconvenience caused.
We will investigate why your query has not been resolved and can assure you it will be dealt with.
Please provide us with your Full Name, Surname, ID number, the email address registered on the Wonga account, please so that we can assist you with your query.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
We will investigate why your query has not been resolved and can assure you it will be dealt with.
Please provide us with your Full Name, Surname, ID number, the email address registered on the Wonga account, please so that we can assist you with your query.
Thank you for your patience.
The Wonga Team.
DD
Deleteds D's updateReviewer Update
15 Oct 2020, 15:18Hi Wonga whats the hold up now I was hopeful you'd follow up with my query this time around , oh boy I was wrong. Just like I said wonga only cares when we owe them money but not the other way round. I think it's high time I close my wonga account if this is how you are going to treat me with disrespect. You still haven't responded to my Gmail account. When we write bad about Wonga you are quick to respond saying you'll investigate but look now this will be the 4th week without any help from. WONGA.
DD
Deleteds D's update15 Oct 2020, 15:18
Reviewer Update
Hi Wonga whats the hold up now I was hopeful you'd follow up with my query this time around , oh boy I was wrong. Just like I said wonga only cares when we owe them money but not the other way round. I think it's high time I close my wonga account if this is how you are going to treat me with disrespect. You still haven't responded to my Gmail account. When we write bad about Wonga you are quick to respond saying you'll investigate but look now this will be the 4th week without any help from. WONGA.
Wonga's replyOfficial
15 Oct 2020, 15:40Hi Clive,
We're so sorry for the delay in responses as we were awaiting
feedback from our finance team.
We have emailed you a detailed statement together with a formal response
that shows you what transpired on your account.
We hope this details is suffice.
Kind Regards
The Wonga Team.
We're so sorry for the delay in responses as we were awaiting
feedback from our finance team.
We have emailed you a detailed statement together with a formal response
that shows you what transpired on your account.
We hope this details is suffice.
Kind Regards
The Wonga Team.
Wonga's reply15 Oct 2020, 15:40
Official
Hi Clive,
We're so sorry for the delay in responses as we were awaiting
feedback from our finance team.
We have emailed you a detailed statement together with a formal response
that shows you what transpired on your account.
We hope this details is suffice.
Kind Regards
The Wonga Team.
We're so sorry for the delay in responses as we were awaiting
feedback from our finance team.
We have emailed you a detailed statement together with a formal response
that shows you what transpired on your account.
We hope this details is suffice.
Kind Regards
The Wonga Team.