kD
katlego D
1 reviews | Active since Mar 2022
22 Mar 2022, 16:54
****en ******** and **********
so you ****en ********** target people with good record , open loans under their names and give them the run around wen they report to you guys , i have a ****en job and don't sit on my ass all day waiting for you guys to send me around i never app**** for your cents n will never need them , the letter sen to you chancres from standard bank is efficient , I've already laid a complaint with ombudsmen and next step will be my attorneys close the ****en account n clear my name by close of business tomorrow #1w014496
Helpful (0)
Replies (11)0
Replies (11)
Wonga's replyOfficial
23 Mar 2022, 07:37Hi Katlego,
We humbly apologize for any inconvenience caused.
Kindly confirm your ID number in order for us to view what transpired on your account.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
Kindly confirm your ID number in order for us to view what transpired on your account.
Thank you for your patience.
The Wonga Team.
Wonga's reply23 Mar 2022, 07:37
Official
Hi Katlego,
We humbly apologize for any inconvenience caused.
Kindly confirm your ID number in order for us to view what transpired on your account.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
Kindly confirm your ID number in order for us to view what transpired on your account.
Thank you for your patience.
The Wonga Team.
Wonga's replyOfficial
23 Mar 2022, 16:22Hi Themankosi,
Thank you for your response.
We liaised with our ***** team and they have advised
that the letter that was given to you by Standard Bank needs to stamped
with the account number.
Thank you for your patience.
The Wonga Team.
Thank you for your response.
We liaised with our ***** team and they have advised
that the letter that was given to you by Standard Bank needs to stamped
with the account number.
Thank you for your patience.
The Wonga Team.
Wonga's reply23 Mar 2022, 16:22
Official
Hi Themankosi,
Thank you for your response.
We liaised with our ***** team and they have advised
that the letter that was given to you by Standard Bank needs to stamped
with the account number.
Thank you for your patience.
The Wonga Team.
Thank you for your response.
We liaised with our ***** team and they have advised
that the letter that was given to you by Standard Bank needs to stamped
with the account number.
Thank you for your patience.
The Wonga Team.
kD
katlego D's updateReviewer Update
24 Mar 2022, 19:12Letter was sent to you guys with today's stamp standard Bank can't provide account number or bank statement as the Account had to be closed since it was opened **********ly ...I am tired of repeating my self and you guys are really useless and wasting my petrol can you ensure that this ****en loan is cleared by cob tomorrow if there's any outstanding details you require call standard bank n obtain it
kD
katlego D's update24 Mar 2022, 19:12
Reviewer Update
Letter was sent to you guys with today's stamp standard Bank can't provide account number or bank statement as the Account had to be closed since it was opened **********ly ...I am tired of repeating my self and you guys are really useless and wasting my petrol can you ensure that this ****en loan is cleared by cob tomorrow if there's any outstanding details you require call standard bank n obtain it
Wonga's replyOfficial
25 Mar 2022, 08:07Hi Themankosi,
Thank you for your response.
We understand that you going through a tough time right now
and we wish to complete the investigation for you.
We can confirm that we have received the stamped letter from Standard bank
however the last document we need is your personal
bank account.
Thank you for your patience.
The Wonga Team.
Thank you for your response.
We understand that you going through a tough time right now
and we wish to complete the investigation for you.
We can confirm that we have received the stamped letter from Standard bank
however the last document we need is your personal
bank account.
Thank you for your patience.
The Wonga Team.
Wonga's reply25 Mar 2022, 08:07
Official
Hi Themankosi,
Thank you for your response.
We understand that you going through a tough time right now
and we wish to complete the investigation for you.
We can confirm that we have received the stamped letter from Standard bank
however the last document we need is your personal
bank account.
Thank you for your patience.
The Wonga Team.
Thank you for your response.
We understand that you going through a tough time right now
and we wish to complete the investigation for you.
We can confirm that we have received the stamped letter from Standard bank
however the last document we need is your personal
bank account.
Thank you for your patience.
The Wonga Team.
kD
katlego D's updateReviewer Update
31 Mar 2022, 08:43which was sent when i started the process with you guys and was advised that because its Capitec it has nothing to do with the ***** account as the people used Standard bank now you telling me yes we received it but its not visible , how was it visible the first time ?? do you guys even know your process ??
kD
katlego D's update31 Mar 2022, 08:43
Reviewer Update
which was sent when i started the process with you guys and was advised that because its Capitec it has nothing to do with the ***** account as the people used Standard bank now you telling me yes we received it but its not visible , how was it visible the first time ?? do you guys even know your process ??
Wonga's replyOfficial
31 Mar 2022, 10:08Hi Themankosi,
Our ***** team is currently requesting a bank statement from
your online banking or your bank branch.
Kindly forward the bank statement in order for us to complete your investigation.
Thank you for your patience.
The Wonga Team.
Our ***** team is currently requesting a bank statement from
your online banking or your bank branch.
Kindly forward the bank statement in order for us to complete your investigation.
Thank you for your patience.
The Wonga Team.
Wonga's reply31 Mar 2022, 10:08
Official
Hi Themankosi,
Our ***** team is currently requesting a bank statement from
your online banking or your bank branch.
Kindly forward the bank statement in order for us to complete your investigation.
Thank you for your patience.
The Wonga Team.
Our ***** team is currently requesting a bank statement from
your online banking or your bank branch.
Kindly forward the bank statement in order for us to complete your investigation.
Thank you for your patience.
The Wonga Team.
kD
katlego D's updateReviewer Update
31 Mar 2022, 10:49can i have the complaint reference number am receiving no joy from dealing with u guys
i feel like a ****en broken record ....give me my complaint reference as its required by ombudsman.
i feel like a ****en broken record ....give me my complaint reference as its required by ombudsman.
kD
katlego D's update31 Mar 2022, 10:49
Reviewer Update
can i have the complaint reference number am receiving no joy from dealing with u guys
i feel like a ****en broken record ....give me my complaint reference as its required by ombudsman.
i feel like a ****en broken record ....give me my complaint reference as its required by ombudsman.
Wonga's replyOfficial
31 Mar 2022, 11:33Hi Themankosi,
As per your request, your complaint reference is ***2.
Thank you for your patience.
The Wonga Team.
As per your request, your complaint reference is ***2.
Thank you for your patience.
The Wonga Team.
Wonga's reply31 Mar 2022, 11:33
Official
Hi Themankosi,
As per your request, your complaint reference is ***2.
Thank you for your patience.
The Wonga Team.
As per your request, your complaint reference is ***2.
Thank you for your patience.
The Wonga Team.
kD
katlego D's updateReviewer Update
11 Apr 2022, 10:25can you guys provide feedback on this as all you requested was sent but still no communication from your side.
kD
katlego D's update11 Apr 2022, 10:25
Reviewer Update
can you guys provide feedback on this as all you requested was sent but still no communication from your side.
Wonga's replyOfficial
14 Apr 2022, 16:56Hi Katlego,
Thank you for your response.
Our ***** team will get back to you within 24 hours.
Thank you for your patience.
The Wonga Team.
Thank you for your response.
Our ***** team will get back to you within 24 hours.
Thank you for your patience.
The Wonga Team.
Wonga's reply14 Apr 2022, 16:56
Official
Hi Katlego,
Thank you for your response.
Our ***** team will get back to you within 24 hours.
Thank you for your patience.
The Wonga Team.
Thank you for your response.
Our ***** team will get back to you within 24 hours.
Thank you for your patience.
The Wonga Team.
kD
katlego D's updateReviewer Update
08 Aug 2022, 14:14since April you guys have been refusing to close this ***** account i called in today to my surprise you lost all docs as you changed your system now i need to start all over again after waiting for 4 months to get feedback is this a joke or ???? cn you guys close this account and send me a clearence letter
kD
katlego D's update08 Aug 2022, 14:14
Reviewer Update
since April you guys have been refusing to close this ***** account i called in today to my surprise you lost all docs as you changed your system now i need to start all over again after waiting for 4 months to get feedback is this a joke or ???? cn you guys close this account and send me a clearence letter