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khuthadzom N

1 reviews | Active since Jul 2017

08 Dec 2021, 10:14

Empty promises

Wonga with empty promises, was promised that they will delist me, I paid for over 3 months ago but I'm still listed as if I didnt pay their account in full

0
Replies (1)
Wonga
Wonga's reply08 Dec 2021, 12:07
Official
Hi  Khuthadzo, 

We sincerely apologize for any inconvenience caused. 

We can confirm that once you settle your loan with Wonga or 

The Nimble Group (Norman Bissett and Associates)  an automated response gets sent 

to all credit bureaus to have your ITC profile updated.

We require a copy of your credit report that reflects your Wonga account still being active.

Please email us a copy of your credit report to ***

and we will escalate your details to our finance team to have your ITC profile 

manually updated.

Thank you for your patience.

The Wonga Team.