SM
Sibongile M

1 reviews | Active since Jan 2023

31 May 2024, 05:43

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I HV taken a loan with Wonga com and I skip a month without paying then they referred me to Blake and associates I made an arrangement with them to debit this month end now Wonga debit a some of r1300 then at 00h00 Blake and associates debited as well

0
Replies (5)
Wonga
Wonga's reply31 May 2024, 10:32
Official
Hi Sibongile,

Thank-you for your feedback. 

We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.

Please refer to our response sent to your registered email address by the Customer Care Team regarding your enquiry.
Thanks,The Wonga Team

Best regards,

SM
Sibongile M's update31 May 2024, 11:21
Reviewer Update
How long will this take please
Wonga
Wonga's reply31 May 2024, 13:43
Official
Hi Sibongile,

Kindly be informed that the pay over from Blake will be completed within 48 working hours.
Thanks,The Wonga Team

Best regards,

SM
Sibongile M's update03 Jun 2024, 12:37
Reviewer Update
May I have an update regarding my query
Wonga
Wonga's reply03 Jun 2024, 13:39
Official
Hi Sibongile,

Thank-you for your follow up, we can confirm your enquiry has now been resolved.

Please refer to our response sent to your registered email address by the Customer Care Team regarding your enquiry.
Thanks,The Wonga Team

Best regards,