JM
Jenny-Lee Martin
1 reviews | Active since Oct 2016
29 Nov 2020, 21:38
****ed off
paid up !!! still awaiting my paid up letter and to be updated on itc - tired of calling and emailing - disgusted in service - they are of no help at all - they pester and nag you to pay but dont keep up their end of the deal !!!! sick and tired of ****ty service
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Replies (1)
Wonga's replyOfficial
30 Nov 2020, 09:51Hi Jenny-Lee Martin,
We humbly apologize for any inconvenience caused.
Please send us a private message with your ID number to investigate
what transpired on your account.
We will email you a paid up letter and send an update request to all
credit bureaus to have your ITC profile updated.
Our contact center has been experiencing very high volumes and
will attend to your emails shortly.
Thank you for your patience
The Wonga Team.
We humbly apologize for any inconvenience caused.
Please send us a private message with your ID number to investigate
what transpired on your account.
We will email you a paid up letter and send an update request to all
credit bureaus to have your ITC profile updated.
Our contact center has been experiencing very high volumes and
will attend to your emails shortly.
Thank you for your patience
The Wonga Team.
Wonga's reply30 Nov 2020, 09:51
Official
Hi Jenny-Lee Martin,
We humbly apologize for any inconvenience caused.
Please send us a private message with your ID number to investigate
what transpired on your account.
We will email you a paid up letter and send an update request to all
credit bureaus to have your ITC profile updated.
Our contact center has been experiencing very high volumes and
will attend to your emails shortly.
Thank you for your patience
The Wonga Team.
We humbly apologize for any inconvenience caused.
Please send us a private message with your ID number to investigate
what transpired on your account.
We will email you a paid up letter and send an update request to all
credit bureaus to have your ITC profile updated.
Our contact center has been experiencing very high volumes and
will attend to your emails shortly.
Thank you for your patience
The Wonga Team.