MG
Mark G
1 reviews | Active since Feb 2022
01 Feb 2022, 06:42
Double Debit
The ease of getting a loan online is brilliant. However I was debited twice for my loan. On the 20 January 2022 and again on the 21 January 2022. Despite calls and e-mails to their customer centres, I haven't had my R6000 returned to me. I have fulfilled my obligations in settling the loan in full and yet you double debited me. Can you please process my refund of R6000 as matter of urgency.
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Wonga's replyOfficial
01 Feb 2022, 08:28Hi Sivalingam,
We humbly apologize for any inconvenience caused.
We can confirm that our finance team has processed an urgent refund
to be credited back into your account.
We can confirm that your proof of payments has been attached
to your Wonga account and we have marked your refund as a matter of urgency.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
We can confirm that our finance team has processed an urgent refund
to be credited back into your account.
We can confirm that your proof of payments has been attached
to your Wonga account and we have marked your refund as a matter of urgency.
Thank you for your patience.
The Wonga Team.
Wonga's reply01 Feb 2022, 08:28
Official
Hi Sivalingam,
We humbly apologize for any inconvenience caused.
We can confirm that our finance team has processed an urgent refund
to be credited back into your account.
We can confirm that your proof of payments has been attached
to your Wonga account and we have marked your refund as a matter of urgency.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
We can confirm that our finance team has processed an urgent refund
to be credited back into your account.
We can confirm that your proof of payments has been attached
to your Wonga account and we have marked your refund as a matter of urgency.
Thank you for your patience.
The Wonga Team.