MP
Miche P

1 reviews | Active since Dec 2020

06 Dec 2024, 18:18

Double debit

I manually paid my instalment 48 hours ago which was supposed to process but then they debited as well. I sent an email but no response????

0
Replies (3)
Wonga
Wonga's reply09 Dec 2024, 15:12
Official
Hi  Miche ,

Thank-you for your feedback. 

We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.

We have processed a refund of R477.13 into your bank account. 
Please allow 24hours for the funds to reflect on your side.

Thanks,
The Wonga Team. 

MP
Miche P's update31 Dec 2024, 09:29
Reviewer Update
It happened once again
MP
Miche P's update31 Dec 2024, 09:52
Reviewer Update
Thank you very much.