Double Debit????????????

Item: Wonga
Rating: 1
Author: Thabiso M

I app**** for a loan in March, which was paid in full online. I then app**** for another loan, which was paid out today but the previous loan amount was debited from my account again.

Please reverse this payment. I do not understand how and why the account has to be double debited when it has been paid in full.

Name : Thabiso Mthembu

Helpful (0)

Replies (3)

Wonga's replyOfficial

15 Apr 2025, 06:27

Hi Sumaiyah,

Thank-you for your review.

We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.

Please send us a private message confirming your full name and surname, your ID number and your registered email address so we may assist further.

Thanks,

The Wonga Team

Wonga's reply15 Apr 2025, 06:27

Official

Thabiso M's updateReviewer Update

15 Apr 2025, 09:01

Helloooooo??
I have sent a private message and emails with no response??

Thabiso M's update15 Apr 2025, 09:01

Reviewer Update

Helloooooo??
I have sent a private message and emails with no response??

Wonga's replyOfficial

15 Apr 2025, 10:17

Thank-you for confirming your details, Thabiso

Please refer to the email we have sent your registered email address

Thanks
The Wonga Team

Wonga's reply15 Apr 2025, 10:17

Official

Thank-you for confirming your details, Thabiso

Please refer to the email we have sent your registered email address

Thanks
The Wonga Team