bM
bongani M
1 reviews | Active since Jul 2016
10 Jan 2025, 09:09
Don't trust Wonga
They are bad at customer service I been waiting for my refund since 20 November 2024 today it's the 10 Jan 2024.They don't have a compliance division no ombudsman nothing how are this guys regulated someone kindly share some light I'm tired of this Wonga
Helpful (0)
Replies (4)0
Replies (4)
Wonga's replyOfficial
10 Jan 2025, 09:42Hi Bongani
Thank-you for your feedback.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Please send us a private message confirming your registered email address so we may assist further.
Thanks,The Wonga Team
Thank-you for your feedback.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Please send us a private message confirming your registered email address so we may assist further.
Thanks,The Wonga Team
Best regards,
Wonga's reply10 Jan 2025, 09:42
Official
Hi Bongani
Thank-you for your feedback.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Please send us a private message confirming your registered email address so we may assist further.
Thanks,The Wonga Team
Thank-you for your feedback.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Please send us a private message confirming your registered email address so we may assist further.
Thanks,The Wonga Team
Best regards,
bM
bongani M's updateReviewer Update
10 Jan 2025, 09:44***
bM
bongani M's update10 Jan 2025, 09:44
Reviewer Update
***
Wonga's replyOfficial
10 Jan 2025, 10:22Thank-you for confirming your details.
Please bear with us while we investigate, we will be in touch to provide feedback shortly.
Thanks,The Wonga Team
Please bear with us while we investigate, we will be in touch to provide feedback shortly.
Thanks,The Wonga Team
Best regards,
Wonga's reply10 Jan 2025, 10:22
Official
Thank-you for confirming your details.
Please bear with us while we investigate, we will be in touch to provide feedback shortly.
Thanks,The Wonga Team
Please bear with us while we investigate, we will be in touch to provide feedback shortly.
Thanks,The Wonga Team
Best regards,
Wonga's replyOfficial
10 Jan 2025, 13:41Hi Bongani
Thank-you for your patience while we looked into your account.
We have processed a refund of R3679.00 into your bank account.Please allow 24 working hours for bank processing and for the funds to reflect on your side.
We hope this helps resolve your query
Thanks,The Wonga Team
Thank-you for your patience while we looked into your account.
We have processed a refund of R3679.00 into your bank account.Please allow 24 working hours for bank processing and for the funds to reflect on your side.
We hope this helps resolve your query
Thanks,The Wonga Team
Best regards,
Wonga's reply10 Jan 2025, 13:41
Official
Hi Bongani
Thank-you for your patience while we looked into your account.
We have processed a refund of R3679.00 into your bank account.Please allow 24 working hours for bank processing and for the funds to reflect on your side.
We hope this helps resolve your query
Thanks,The Wonga Team
Thank-you for your patience while we looked into your account.
We have processed a refund of R3679.00 into your bank account.Please allow 24 working hours for bank processing and for the funds to reflect on your side.
We hope this helps resolve your query
Thanks,The Wonga Team
Best regards,