1 reviews | Active since Jul 2018
Don't believe everything you see on television, especially wonga.
I did a application on Monday 9th of July and phoned in on the 10th of July as I did not receive an email. I was told that I was approved and should be expecting the money by Wednesday.
On Wednesday I did not receive it and phoned in again. Then I was told by the agent that I there was technical issues and I should apply again. I did apply again on Thursday and phoned in later and told it was approved and I can expect the loan on Friday.
Friday I phoned in and was told the loan is approved and that I should expect the loan today. I told them that I did not yet receive the email confirming this. They then proceeded to tell me that the loan is not yet approved and is with their finance department and that they do not believe my bank account is older then 4 months. They also told me if I don't receive any information from them on Friday, I should apply on Monday again (for the 3rd time).
On their adverts on Tv and online, they tell fast little loans. It has taken me over a week just to get a right response.
All my calls are recorded and can be supp****. I was told I was approved over a recorded conversation and then told I was not. This is highly unprofessional. Don't tell someone its a great service when clearly its not.
Hi Melissa,
We apologize for the delay in your application due to a technical issue.
We're happy that we could resolve your query.
Have a great weekend.
Thank You
Wonga Team
Hi Melissa,
We apologize for the delay in your application due to a technical issue.
We're happy that we could resolve your query.
Have a great weekend.
Thank You
Wonga Team
