KM
Kay M

1 reviews | Active since Jul 2024

22 Jul 2024, 11:38

Do not use Wonga.

This company completely lacks a sense of urgency. The emergency I needed the funds for has passed and I still don’t have the funds that were to be transferred to my account. On top of that their customer care doesn’t allow you to speak to an agent. Your whole query is dealt with by a robot that drops the phone after is said what I needed to. 100% don’t recommend.

0
Replies (1)
Wonga
Wonga's reply23 Jul 2024, 16:02
Official
Hi Kay

We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.

Please send us a private message confirming your 13 digit SA ID number, Name and Surname so we may assist further.

Thanks,
The Wonga Team