NM
Nokwanda M

1 reviews | Active since Feb 2020

02 Nov 2021, 14:13

DO NOT TAKE A LOAN WITH WONGA

Wonga says their reply time is 48 hours, which is a lie. I have been handed over to the third debt company (even after making agreements with the previous ones and I've been UPHOLDING THOSE AGREED TERMS) and this NEW Third company has been dropping my calls. I have no other means to communicate with them. They have not sent any communication to me. The money I owe keeps being increased. I already have been hit by the Lockdown and I'm struggling to make ends meet only for WONGA to try milk me for more than what I owe them.

I speak to WONGA and they give me a big "**** OFF" we're not responsible. When my contract was with them initially. I really don't know what to do.

I want the ombudsman for WONGA. Do anyone have the OMBUDSMAN contact details for WONGA.

0
Replies (3)
Wonga
Wonga's reply02 Nov 2021, 14:43
Official
HI Nokwanda,

We humbly apologize for any inconvenience caused.

We can confirm that when your lodged your first Hello Peter Complaint on the 

07-10-2021 we have explained in detail, that Wonga unfortunately cannot 

assist you in any way due to your account being ceded to 

Norman Bissett and Associates.

We have escalated your details to the Nimble group and have 

arranged a call back due to you not getting hold of the Nimble Group.

Thank you for your patience.

The Wonga Team.

Best regards,

NM
Nokwanda M's update02 Nov 2021, 14:54
Reviewer Update
I don't care what excuse you give..... I want the OMBUDSMAN details.

I want to speak to them. Not wonga
Wonga
Wonga's reply02 Nov 2021, 14:59
Official
Hi Nokwanda,

Thank you for your response.

Please notify us once you have lodged a complaint at the 

credit Ombudsman.

We will liaise directly with them with a formal response.

Kind Regards 

The Wonga Team.

Best regards,