1 reviews | Active since Apr 2022
Very annoyed with Wonga. Have always been a loyal customer, always paid on time. Got money a bit early so I settled my loan by repaying on Sunday 03/04/2022. I was told it would take 48 hours to update. In the meanwhile, interest is still running.
Yesterday 05/04/2022, no movement on account and 48 hours have passed. Contact them via Facebook messenger, was told to email POP to customer care which I did email, then was told it would take 3 days to reflect so it will reflect 06/04/2022. So, the 48 hours is a lie.
It is now day 3, no response from email, no answering calls, I need that money back now (which if the account had been updayed I could just make a new loan until payday but now I can't) and the bank cannot reverse the money as they cannot get ahold of WONGA.
Please update my account to reflect payment! I have waited the 48 hours, it is now day 3 past 72 hours, I have emailed proof of payment, tried to reverse, tried phoning you and contacting yoh via Facebook.
Please sort this out!
Best regards,
Best regards,
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