KM
Kenaletshepo M

1 reviews | Active since Jan 2025

18 Jan 2025, 07:37

Dissapointed

The loan application process from being approved and accepted is really going well until it's time to receive the funds which is obviously for emergency purposes. How long does it take for funds to be paid and to reflect into Capitec Bank? Has this ever happened to anyone else. I'm so disappointed as a first time borrower 😞

0
Replies (1)
Wonga
Wonga's reply20 Jan 2025, 10:05
Official
Hi Kenaletshepo 

We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.

Unfortunately, banks don’t process any new instructions after 3pm on a Friday – meaning that it may take longer for your cash to reach your account as your application was approved after this cut-off.
In the worst-case scenario, your funds should reflect in your bank account by Tuesday at the latest.

We hope this helps to resolve your query 

Thanks,The Wonga Team