Disgusting service

I received an email from wonga today and I missed my payment bare in mind I didn even get paid yet ,I spoke to a consultant who obviously didn know much ,she advised that an email was sent to communicate that wonga would be deducting early ,first normally when it's December they other company's normally advise that if you don't want your debit order to change ignore this message,so now I had to advise them to not deduct early like what the hell why didn they phone me to advise me this ,now I got a missed payment on my credit score all because wonga doesn't know how to communicate properly,they just did there own thing , pathetic service ,I would not anyone use there services ,I've never missed a payment and now I got a bad name because they decided to deduct early ,never will I ever be using them and I will advise everyone on my social media as a ell as friends and family not to use them , disgusting man