NG
Nom G
1 reviews | Active since May 2018
17 Dec 2022, 08:38
DISGUSTING CUSTOMER SERVICE
ABSOLUTELY TERRIBLE CUSTOMER SERVICE! My repayment date is the 31st of December yet I am being harassed by them and their bogus attorneys on the 17th of December about payment that is overdue. I have reported them and their illegitimate attorneys to the ombudsman but I am writing this review so they can deal with this matter accordingly because they refuse to answer calls or emails yet have all the time in the world to send me nonsense texts each day. Fix this immediately. After all funds are paid I want nothing to do with these charlatans.
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Wonga's replyOfficial
19 Dec 2022, 15:22Hi Nom,
We sincerely apologize for the inconvenience caused.
We have reviewed what has transpired on your account and can confirm that your account
is currently up-to-date.
You may ignore all communications sent from our Debt Collections Agency.
We have notified them about the payment that was made on the 17th for the installment amount.
Once again, we're sorry for the inconvenience caused.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
We have reviewed what has transpired on your account and can confirm that your account
is currently up-to-date.
You may ignore all communications sent from our Debt Collections Agency.
We have notified them about the payment that was made on the 17th for the installment amount.
Once again, we're sorry for the inconvenience caused.
Thank you for your patience.
The Wonga Team.
Wonga's reply19 Dec 2022, 15:22
Official
Hi Nom,
We sincerely apologize for the inconvenience caused.
We have reviewed what has transpired on your account and can confirm that your account
is currently up-to-date.
You may ignore all communications sent from our Debt Collections Agency.
We have notified them about the payment that was made on the 17th for the installment amount.
Once again, we're sorry for the inconvenience caused.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
We have reviewed what has transpired on your account and can confirm that your account
is currently up-to-date.
You may ignore all communications sent from our Debt Collections Agency.
We have notified them about the payment that was made on the 17th for the installment amount.
Once again, we're sorry for the inconvenience caused.
Thank you for your patience.
The Wonga Team.