PS
Pertunia S
1 reviews | Active since Dec 2017
17 Dec 2022, 13:11
Disgusted!!!
My agreement with you was never to debit my account on the 15th, that was for a reason because I know I DO NOT GET PAID ON THAT DATE. Please get my off your lawyers. And stick to the original agreement.
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Wonga's replyOfficial
19 Dec 2022, 15:24Hi Pertunia,
We sincerely apologize for the inconvenience caused and understand your frustration.
We can confirm that your debit order for the month of December will be debited earlier than usual,
as per your loan agreement.
We have notified all our affected customers via sms and they had the opportunity to change their debit dates.
Unfortunately, the time has lapse in order to change your debit order date.
Once again, we apologize for the inconvenience caused.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused and understand your frustration.
We can confirm that your debit order for the month of December will be debited earlier than usual,
as per your loan agreement.
We have notified all our affected customers via sms and they had the opportunity to change their debit dates.
Unfortunately, the time has lapse in order to change your debit order date.
Once again, we apologize for the inconvenience caused.
Thank you for your patience.
The Wonga Team.
Wonga's reply19 Dec 2022, 15:24
Official
Hi Pertunia,
We sincerely apologize for the inconvenience caused and understand your frustration.
We can confirm that your debit order for the month of December will be debited earlier than usual,
as per your loan agreement.
We have notified all our affected customers via sms and they had the opportunity to change their debit dates.
Unfortunately, the time has lapse in order to change your debit order date.
Once again, we apologize for the inconvenience caused.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused and understand your frustration.
We can confirm that your debit order for the month of December will be debited earlier than usual,
as per your loan agreement.
We have notified all our affected customers via sms and they had the opportunity to change their debit dates.
Unfortunately, the time has lapse in order to change your debit order date.
Once again, we apologize for the inconvenience caused.
Thank you for your patience.
The Wonga Team.