DW
Dianne Wagner-Brijlal
1 reviews | Active since Jan 2011
07 Aug 2015, 15:46
disgusted
I was a \trusted "customer for years"
Helpful (0)
Replies (1)0
Replies (1)
Wonga's replyOfficial
11 Aug 2015, 11:54Hello zelwagner,
Dear Zelda,
Thanks for your message. The recent amendments to the National Credit Act has impacted on our lending criteria to customers. So while your trust rating is in good order, information returned on your credit report may indicate that you are unable to afford the loan repayment on the amount you desire.
We apologise for the misleading trust rating information and are busy working to amend this.
Please do log in and apply for a lower amount. Our customer services team is on hand to assist telephonically or via the live chat feature on our website.
Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)
Dear Zelda,
Thanks for your message. The recent amendments to the National Credit Act has impacted on our lending criteria to customers. So while your trust rating is in good order, information returned on your credit report may indicate that you are unable to afford the loan repayment on the amount you desire.
We apologise for the misleading trust rating information and are busy working to amend this.
Please do log in and apply for a lower amount. Our customer services team is on hand to assist telephonically or via the live chat feature on our website.
Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)
Best regards,
Wonga's reply11 Aug 2015, 11:54
Official
Hello zelwagner,
Dear Zelda,
Thanks for your message. The recent amendments to the National Credit Act has impacted on our lending criteria to customers. So while your trust rating is in good order, information returned on your credit report may indicate that you are unable to afford the loan repayment on the amount you desire.
We apologise for the misleading trust rating information and are busy working to amend this.
Please do log in and apply for a lower amount. Our customer services team is on hand to assist telephonically or via the live chat feature on our website.
Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)
Dear Zelda,
Thanks for your message. The recent amendments to the National Credit Act has impacted on our lending criteria to customers. So while your trust rating is in good order, information returned on your credit report may indicate that you are unable to afford the loan repayment on the amount you desire.
We apologise for the misleading trust rating information and are busy working to amend this.
Please do log in and apply for a lower amount. Our customer services team is on hand to assist telephonically or via the live chat feature on our website.
Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)
Best regards,