SS
Sophia S

1 reviews | Active since Apr 2025

15 Aug 2025, 14:51

Disappointed

Credit score dropped whilst they’re the ones at fault and now 14 points gone

0
Replies (2)
Wonga
Wonga's reply15 Aug 2025, 14:53
Official
 Hi Sophia,

We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused. 

Please provide us with a copy of your credit report from Compuscan, Experian or Transunion in order to request for the profile to be updated
 
 Please keep in mind that Clearscore is not considered as a reliable credit report.

We will send a request to the bureau to update any incorrect information reflecting on your profile so your score may be adjusted. 

Kind Regards 
The Wonga Team 
 
Wonga
Wonga's reply18 Aug 2025, 13:56
Official
Hi Sophia,

Please note that you need to register with Experian or Transunion to retrieve your credit report so we may assist further.
Thanks,The Wonga Team