SS
Sophia S
1 reviews | Active since Apr 2025
15 Aug 2025, 14:51
Disappointed
Credit score dropped whilst they’re the ones at fault and now 14 points gone
Helpful (0)
Replies (2)0
Replies (2)Wonga's replyOfficial
15 Aug 2025, 14:53 Hi Sophia,
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Please provide us with a copy of your credit report from Compuscan, Experian or Transunion in order to request for the profile to be updated
Please keep in mind that Clearscore is not considered as a reliable credit report.
We will send a request to the bureau to update any incorrect information reflecting on your profile so your score may be adjusted.
Kind Regards
The Wonga Team
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Please provide us with a copy of your credit report from Compuscan, Experian or Transunion in order to request for the profile to be updated
Please keep in mind that Clearscore is not considered as a reliable credit report.
We will send a request to the bureau to update any incorrect information reflecting on your profile so your score may be adjusted.
Kind Regards
The Wonga Team
Wonga's reply15 Aug 2025, 14:53
Official
Hi Sophia,
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Please provide us with a copy of your credit report from Compuscan, Experian or Transunion in order to request for the profile to be updated
Please keep in mind that Clearscore is not considered as a reliable credit report.
We will send a request to the bureau to update any incorrect information reflecting on your profile so your score may be adjusted.
Kind Regards
The Wonga Team
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Please provide us with a copy of your credit report from Compuscan, Experian or Transunion in order to request for the profile to be updated
Please keep in mind that Clearscore is not considered as a reliable credit report.
We will send a request to the bureau to update any incorrect information reflecting on your profile so your score may be adjusted.
Kind Regards
The Wonga Team
Wonga's replyOfficial
18 Aug 2025, 13:56Hi Sophia,
Please note that you need to register with Experian or Transunion to retrieve your credit report so we may assist further.
Thanks,The Wonga Team
Please note that you need to register with Experian or Transunion to retrieve your credit report so we may assist further.
Thanks,The Wonga Team
Wonga's reply18 Aug 2025, 13:56
Official
Hi Sophia,
Please note that you need to register with Experian or Transunion to retrieve your credit report so we may assist further.
Thanks,The Wonga Team
Please note that you need to register with Experian or Transunion to retrieve your credit report so we may assist further.
Thanks,The Wonga Team
