MS
Monique S

1 reviews | Active since Jun 2025

07 Jul 2025, 10:18

Disappointed!!

I made a payment on the 30th which is still outstanding on my account.. I have been chasing this since the 1st of July and they keep telling me it has been escalated but they payment is still not reflecting.. this is disappointing cause I have never had this issue before.. allocate my payment to my account to remove the balance

0
Replies (1)
Wonga
Wonga's reply07 Jul 2025, 11:40
Official
Hi Monique,

We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Please send us a private message confirming your ID number so we may assist further.

Thanks,The Wonga Team