NB
Ntebaleng B
1 reviews | Active since Jan 2020
01 Nov 2022, 11:45
disappointed
I have sent numerous emails, I have sent an inbox on Facebook, tried to call. well, their number does not have the option to speak to anyone it only has a callback request but no one ever calls back. I need my details updated I last used this account over 10 years ago and I do not remember my email and password but it is a hustle getting help from these people. I have assisted 2 people with sending their copies of IDs they got assisted but I have not but I did that before them some kind of service this is. I am using this platform as my last resort.
Helpful (0)
Replies (1)0
Replies (1)
Wonga's replyOfficial
02 Nov 2022, 16:11Hi Ntebaleng,
We sincerely apologize for the inconvenience caused.
As per our telephonic conversatiom,
we can confirm that your email address has been updated.
Please reset your password by clicking on the "Forgot password" link,
enter your email address in the text field provided and click the “Send” button.
An email containing a password reset link will be sent to your registered email address,
which will allow you to reset your password.
Let us know if you require further assistance.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
As per our telephonic conversatiom,
we can confirm that your email address has been updated.
Please reset your password by clicking on the "Forgot password" link,
enter your email address in the text field provided and click the “Send” button.
An email containing a password reset link will be sent to your registered email address,
which will allow you to reset your password.
Let us know if you require further assistance.
Thank you for your patience.
The Wonga Team.
Wonga's reply02 Nov 2022, 16:11
Official
Hi Ntebaleng,
We sincerely apologize for the inconvenience caused.
As per our telephonic conversatiom,
we can confirm that your email address has been updated.
Please reset your password by clicking on the "Forgot password" link,
enter your email address in the text field provided and click the “Send” button.
An email containing a password reset link will be sent to your registered email address,
which will allow you to reset your password.
Let us know if you require further assistance.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for the inconvenience caused.
As per our telephonic conversatiom,
we can confirm that your email address has been updated.
Please reset your password by clicking on the "Forgot password" link,
enter your email address in the text field provided and click the “Send” button.
An email containing a password reset link will be sent to your registered email address,
which will allow you to reset your password.
Let us know if you require further assistance.
Thank you for your patience.
The Wonga Team.