LM
Lillian M
1 reviews | Active since Aug 2019
16 Jan 2022, 16:53
Disappointed
I have been struggling to get hold of them for days now and this is an inconvenience to me. I need them to call me back ASAP.
Helpful (0)
Replies (1)0
Replies (1)
Wonga's replyOfficial
17 Jan 2022, 07:35Hi Lillian,
We're so sorry for any inconvenience caused.
We can confirm that our contact center has been experiencing very high volumes
and will attend to your emails.
We're so sorry but due to the high call volumes, we unfortunately, cannot
action your request.
You are more than welcome to contact us via social media, live chat or
our email platform and we will resolve your query as soon as possible.
We can confirm that we have reviewed your email requesting a settlement letter,
and our customer care team will action your request.
Thank you for your patience.
The Wonga Team.
We're so sorry for any inconvenience caused.
We can confirm that our contact center has been experiencing very high volumes
and will attend to your emails.
We're so sorry but due to the high call volumes, we unfortunately, cannot
action your request.
You are more than welcome to contact us via social media, live chat or
our email platform and we will resolve your query as soon as possible.
We can confirm that we have reviewed your email requesting a settlement letter,
and our customer care team will action your request.
Thank you for your patience.
The Wonga Team.
Best regards,
Wonga's reply17 Jan 2022, 07:35
Official
Hi Lillian,
We're so sorry for any inconvenience caused.
We can confirm that our contact center has been experiencing very high volumes
and will attend to your emails.
We're so sorry but due to the high call volumes, we unfortunately, cannot
action your request.
You are more than welcome to contact us via social media, live chat or
our email platform and we will resolve your query as soon as possible.
We can confirm that we have reviewed your email requesting a settlement letter,
and our customer care team will action your request.
Thank you for your patience.
The Wonga Team.
We're so sorry for any inconvenience caused.
We can confirm that our contact center has been experiencing very high volumes
and will attend to your emails.
We're so sorry but due to the high call volumes, we unfortunately, cannot
action your request.
You are more than welcome to contact us via social media, live chat or
our email platform and we will resolve your query as soon as possible.
We can confirm that we have reviewed your email requesting a settlement letter,
and our customer care team will action your request.
Thank you for your patience.
The Wonga Team.
Best regards,