AM
Ayanda M
1 reviews | Active since Oct 2017
15 Jun 2019, 09:06
DELAYED PAYOUT
Loan was approved yesterday around 7pm and got a text that the funds are on the way. Still no cash received. Received a text at 2am that the payment will be deducted tomorrow. But do yoy send such whem the loan amount have not been received? By the time it reflects I won't be needing it. This is supposed to be an emergency loan
Helpful (0)
Replies (3)0
Replies (3)
Wonga's replyOfficial
18 Jun 2019, 10:06Hi Ayanda,
Thanks for bringing this to our attention.
Once an application has been approved, it may take 24-48 working hours for the funds to reach your bank account.
Unathi from our Customer Resolutions team will contact you immediately so we can look into your application and review your account.
Thank You
The Wonga Team
Thanks for bringing this to our attention.
Once an application has been approved, it may take 24-48 working hours for the funds to reach your bank account.
Unathi from our Customer Resolutions team will contact you immediately so we can look into your application and review your account.
Thank You
The Wonga Team
Best regards,
Wonga's reply18 Jun 2019, 10:06
Official
Hi Ayanda,
Thanks for bringing this to our attention.
Once an application has been approved, it may take 24-48 working hours for the funds to reach your bank account.
Unathi from our Customer Resolutions team will contact you immediately so we can look into your application and review your account.
Thank You
The Wonga Team
Thanks for bringing this to our attention.
Once an application has been approved, it may take 24-48 working hours for the funds to reach your bank account.
Unathi from our Customer Resolutions team will contact you immediately so we can look into your application and review your account.
Thank You
The Wonga Team
Best regards,
Wonga's replyOfficial
18 Jun 2019, 12:21We contacted you, however, we were unable to get hold of you.
Your complaint resolution is important to us.
Kindly provide us with a preferred call back time so we can assist you further.
Your complaint resolution is important to us.
Kindly provide us with a preferred call back time so we can assist you further.
Best regards,
Wonga's reply18 Jun 2019, 12:21
Official
We contacted you, however, we were unable to get hold of you.
Your complaint resolution is important to us.
Kindly provide us with a preferred call back time so we can assist you further.
Your complaint resolution is important to us.
Kindly provide us with a preferred call back time so we can assist you further.
Best regards,
Wonga's replyOfficial
19 Jun 2019, 08:35 Hi Ayanda,
We haven't heard from you yet.
Your complaint resolution is important to us.
Kindly provide us with a preferred call back time so we can review your application and contact you immediately.
Thank You
The Wonga Team
We haven't heard from you yet.
Your complaint resolution is important to us.
Kindly provide us with a preferred call back time so we can review your application and contact you immediately.
Thank You
The Wonga Team
Best regards,
Wonga's reply19 Jun 2019, 08:35
Official
Hi Ayanda,
We haven't heard from you yet.
Your complaint resolution is important to us.
Kindly provide us with a preferred call back time so we can review your application and contact you immediately.
Thank You
The Wonga Team
We haven't heard from you yet.
Your complaint resolution is important to us.
Kindly provide us with a preferred call back time so we can review your application and contact you immediately.
Thank You
The Wonga Team
Best regards,