pM
phezile M
1 reviews | Active since Nov 2016
09 May 2021, 23:08
Default listing for a loan settled in December 2021
Can wonga please remove my name on defaulting in arrears for the loan I settled you required documents and bank statements I sent you everything you said u sending to the collections manager for further investigation.... I sent an follow up email no response but credit profile its being affected by this and no one seems to care, I lost money and still being penalized for system issues or whatever might be that shows iv reversed te money and surprisingly you sent me a paid up letter after 21 days but you now saying the money was revised on the 28 of December but u still continue sent me a paid up letter so why and it was confirmed the money received only after 3 months you still handing over same debt.... Fix this
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Replies (5)0
Replies (5)
Wonga's replyOfficial
10 May 2021, 08:23Hi Phezile,
We're so sorry for the delay in responses as we are still
investigating what transpired on your Wonga account.
We have liaised with our debt collections agency and
our finance team is awaiting feedback from the bank.
As soon as our investigation is concluded will we feed back
to you with a resolution.
Thank you for your patience.
The Wonga Team.
We're so sorry for the delay in responses as we are still
investigating what transpired on your Wonga account.
We have liaised with our debt collections agency and
our finance team is awaiting feedback from the bank.
As soon as our investigation is concluded will we feed back
to you with a resolution.
Thank you for your patience.
The Wonga Team.
Wonga's reply10 May 2021, 08:23
Official
Hi Phezile,
We're so sorry for the delay in responses as we are still
investigating what transpired on your Wonga account.
We have liaised with our debt collections agency and
our finance team is awaiting feedback from the bank.
As soon as our investigation is concluded will we feed back
to you with a resolution.
Thank you for your patience.
The Wonga Team.
We're so sorry for the delay in responses as we are still
investigating what transpired on your Wonga account.
We have liaised with our debt collections agency and
our finance team is awaiting feedback from the bank.
As soon as our investigation is concluded will we feed back
to you with a resolution.
Thank you for your patience.
The Wonga Team.
pM
phezile M's updateReviewer Update
10 May 2021, 09:40i have to be blacklisted while your is taking months to resole this ,you making my life very difficult coz u not even keeping me informed i have to be complaining as if im crazy
pM
phezile M's update10 May 2021, 09:40
Reviewer Update
i have to be blacklisted while your is taking months to resole this ,you making my life very difficult coz u not even keeping me informed i have to be complaining as if im crazy
Wonga's replyOfficial
04 Jun 2021, 10:32Hi Phezile,
We can confirm that our investigation has been concluded and we
have responded to your previous Hello Peter complaint.
Kind Regards
The Wonga Team.
We can confirm that our investigation has been concluded and we
have responded to your previous Hello Peter complaint.
Kind Regards
The Wonga Team.
Wonga's reply04 Jun 2021, 10:32
Official
Hi Phezile,
We can confirm that our investigation has been concluded and we
have responded to your previous Hello Peter complaint.
Kind Regards
The Wonga Team.
We can confirm that our investigation has been concluded and we
have responded to your previous Hello Peter complaint.
Kind Regards
The Wonga Team.
pM
phezile M's updateReviewer Update
09 Aug 2021, 12:28im so shocked that im still fighting for this ,after sending me second paid up letter in May you still went on and hand over my account to Nimble group ,please fix this im tired of this account why you handing me for same account 3 times,check the email that i sent
pM
phezile M's update09 Aug 2021, 12:28
Reviewer Update
im so shocked that im still fighting for this ,after sending me second paid up letter in May you still went on and hand over my account to Nimble group ,please fix this im tired of this account why you handing me for same account 3 times,check the email that i sent
pM
phezile M's updateReviewer Update
09 Aug 2021, 12:30im so dissapointed that iv been fighting with you for 3rd time and no one seems to write this debt off instead after sending a paid up letter you hand me over coz SSda has been calling me i forwded them a paid up letter now its nimble group until when i will live like this ,wonga is full of uselless people i gave up ,i have to send this ombusmand for second time
pM
phezile M's update09 Aug 2021, 12:30
Reviewer Update
im so dissapointed that iv been fighting with you for 3rd time and no one seems to write this debt off instead after sending a paid up letter you hand me over coz SSda has been calling me i forwded them a paid up letter now its nimble group until when i will live like this ,wonga is full of uselless people i gave up ,i have to send this ombusmand for second time