De******eck mandate

Item: Wonga
Rating: 4
Author: Paseka S

I got my loan easy and quick. I settled my loan but the di******eck mandate still appears on my banking app. Why hasn't it been romoved while i settled the amount.

Helpful (0)

Replies (2)

Wonga's replyOfficial

10 Apr 2024, 13:20

Hi Paseka,

Thank-you for your feedback.

We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.

Please send us a private message confirming your ID number.

Thanks,The Wonga Team

Wonga's reply10 Apr 2024, 13:20

Official

Wonga's replyOfficial

10 Apr 2024, 13:32

Hi Paseka,
Thank-you for confirming your details and patience while we reviewed your account.

Please refer to our response sent to your registered email address by the Customer Care Team regarding your enquiry.

Thanks, The Wonga Team

Wonga's reply10 Apr 2024, 13:32

Official