RR
Ramona R
1 reviews | Active since Jul 2009
17 Jun 2015, 14:55
Declining Loans
I am not sure how Wonga does their acceptance or declining of loans.. but its ****. they will lose a lot of clients to their new way of doing things...<br> i am on a trust level of R8000 and was always borrowing and paying back on time.. now i cant even get R500 from them. Yourll should change your trust rating cause it means absolutely nothing.<br> <br> Yourll were supposed to be pay day loans... i have always been loyal to yourll.. but i guess i will take my business elsewhere if yourll dont wana lend anymore.<br> <br>
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Wonga's replyOfficial
18 Jun 2015, 10:33Hello guest1,
Dear Ramona,
Thanks for your message. I'm sorry to hear that you were not granted another loan.
We recently tightened our lending criteria and this has resulted in some of our loyal customers being declined. We did this to align ourselves with the recent amendments to the National Credit Act and to ensure that we continue to lend responsibly as defined by the Act.
In your case, your bureau file report resulted in us declining you for affordability reasons. We apologise for any difficulty that this may have caused.
Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)
Dear Ramona,
Thanks for your message. I'm sorry to hear that you were not granted another loan.
We recently tightened our lending criteria and this has resulted in some of our loyal customers being declined. We did this to align ourselves with the recent amendments to the National Credit Act and to ensure that we continue to lend responsibly as defined by the Act.
In your case, your bureau file report resulted in us declining you for affordability reasons. We apologise for any difficulty that this may have caused.
Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)
Best regards,
Wonga's reply18 Jun 2015, 10:33
Official
Hello guest1,
Dear Ramona,
Thanks for your message. I'm sorry to hear that you were not granted another loan.
We recently tightened our lending criteria and this has resulted in some of our loyal customers being declined. We did this to align ourselves with the recent amendments to the National Credit Act and to ensure that we continue to lend responsibly as defined by the Act.
In your case, your bureau file report resulted in us declining you for affordability reasons. We apologise for any difficulty that this may have caused.
Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)
Dear Ramona,
Thanks for your message. I'm sorry to hear that you were not granted another loan.
We recently tightened our lending criteria and this has resulted in some of our loyal customers being declined. We did this to align ourselves with the recent amendments to the National Credit Act and to ensure that we continue to lend responsibly as defined by the Act.
In your case, your bureau file report resulted in us declining you for affordability reasons. We apologise for any difficulty that this may have caused.
Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)
Best regards,