1 reviews | Active since Sept 2022
Declined due to a technicality
Absolutely no care for the customers. We revert to places like Wonga as a last resort. And you get declined. Then they send you an e-mail that says they have reviewed your application and you can are approved for R****. So I submitted the documents they requested. Guess what? All for nothing. They declined me because I UPGRADED my bank account that I have had for 21 YEARS, from a Savings to a Cheque account about 3 months ago. So they see it as I have only had the account for 3 months. Even though the account number remained the same. It doesn't matter to them. I explained my desperate need for the loan and the consultant wouldn't hear anything of it. Just said that there is nothing she can do. So I was declined after they said I was approved because they see the Upgrade on a 21 years old account to a higher status as a new account. Fantastic. Will never try Wonga again!!!
We humbly apologize for the inconvenience caused.
We can confirm that Wonga abides by the rules and regulations set out by the NCA.
Due to Wonga abiding by the regulations, we require your bank account to be active and registered
in your name for a period of 4 months.
We can assure you that you are our valued customer and we hope we can restore the faith you had in Wonga.
You are more than welcome to re-apply once your bank account is active for more than 4 months.
Thank you for your patience,
The Wonga Team.
Best regards,
We humbly apologize for the inconvenience caused.
We can confirm that Wonga abides by the rules and regulations set out by the NCA.
Due to Wonga abiding by the regulations, we require your bank account to be active and registered
in your name for a period of 4 months.
We can assure you that you are our valued customer and we hope we can restore the faith you had in Wonga.
You are more than welcome to re-apply once your bank account is active for more than 4 months.
Thank you for your patience,
The Wonga Team.
Best regards,
Thank you for your response.
We unfortunately cannot override the system.
You have amended your bank account type and the system flagged that
changes was made in the last 4 months.
You are more than welcome to try again when your account is open for more than 4 months.
Kind Regards,
The Wonga Team.
Best regards,
Thank you for your response.
We unfortunately cannot override the system.
You have amended your bank account type and the system flagged that
changes was made in the last 4 months.
You are more than welcome to try again when your account is open for more than 4 months.
Kind Regards,
The Wonga Team.
Best regards,