JJ
JUICE J

1 reviews | Active since Jul 2011

26 Mar 2024, 11:16

Debited twice

Hi, on 22 March 2024 I made a payment to Wonga, which I was then allowed to make another loan yesterday. Immediately after getting credited, then boom, a debit order. Wonga gave me money and debited it same time. Now it looks like I will have to wait another 6 days to get this money back. I am taken from pillar to post, even asked to prove that I already paid this money. Please refund asap, I needed that money today for urgent matters.

0
Replies (1)
Wonga
Wonga's reply26 Mar 2024, 14:58
Official
Hi Juice,

Thank-you for your feedback. 

We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.

Please send us a private message confirming your name & surname.

Thanks,The Wonga Team