CM
Candice M
1 reviews | Active since Mar 2020
25 Mar 2022, 23:40
Debited twice 😡😡😡
I have been debited twice on my account. Wonga was suppose to debit on the 25 March 2022, what they did is they debited me on the 24 then again on the 25th I got debited. I am not happy with their service and I want my money reversed back to my account.
Helpful (0)
Replies (3)0
Replies (3)
Wonga's replyOfficial
29 Mar 2022, 08:12Hi Candice,
We humbly apologize for any inconvenience caused.
We can confirm that your query has been escalated to our finance team
and your refund has been processed.
Kindly allow 24-48 working hours for the funds to reflect
in your bank account
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
We can confirm that your query has been escalated to our finance team
and your refund has been processed.
Kindly allow 24-48 working hours for the funds to reflect
in your bank account
Thank you for your patience.
The Wonga Team.
Wonga's reply29 Mar 2022, 08:12
Official
Hi Candice,
We humbly apologize for any inconvenience caused.
We can confirm that your query has been escalated to our finance team
and your refund has been processed.
Kindly allow 24-48 working hours for the funds to reflect
in your bank account
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
We can confirm that your query has been escalated to our finance team
and your refund has been processed.
Kindly allow 24-48 working hours for the funds to reflect
in your bank account
Thank you for your patience.
The Wonga Team.
CM
Candice M's updateReviewer Update
29 Mar 2022, 08:26Thank you I did receive my refund. 😉
CM
Candice M's update29 Mar 2022, 08:26
Reviewer Update
Thank you I did receive my refund. 😉
Wonga's replyOfficial
29 Mar 2022, 09:03Hi Candice.
Thank you for your response.
We are happy that your query has been resolved
and we hope to be of service to you in the future.
Kindly take the time to rate the level of service you have received.
We hope you enjoy the rest of your day.
The Wonga Team.
Thank you for your response.
We are happy that your query has been resolved
and we hope to be of service to you in the future.
Kindly take the time to rate the level of service you have received.
We hope you enjoy the rest of your day.
The Wonga Team.
Wonga's reply29 Mar 2022, 09:03
Official
Hi Candice.
Thank you for your response.
We are happy that your query has been resolved
and we hope to be of service to you in the future.
Kindly take the time to rate the level of service you have received.
We hope you enjoy the rest of your day.
The Wonga Team.
Thank you for your response.
We are happy that your query has been resolved
and we hope to be of service to you in the future.
Kindly take the time to rate the level of service you have received.
We hope you enjoy the rest of your day.
The Wonga Team.