Debited my money from account even when I settled the account straight from their website

Item: Wonga
Rating: 1
Author: Muziwakhe S

Paid my account straight from their website

I still got debited even when I don't owe them

The took my money from the account even when I've paid them

Helpful (0)

Replies (1)

Wonga's replyOfficial

03 Oct 2024, 10:59

Hi Muziwakhe

Thank-you for your feedback.
We are sorry that you are not happy with our service and sincerely apologize for any inconvenience caused.

We have submitted a refund of R869.34 to the bank for processing. Please allow a maximum time of 48 hours for the funds to reflect on your side.

Thanks
The Wonga Team.

Wonga's reply03 Oct 2024, 10:59

Official