CT
Carlo T
1 reviews | Active since Feb 2014
30 Mar 2022, 10:02
debi check accepted
I app**** for a Loan with you on the 28th and already accepted the Debi check. It's showing on approved debit orders on my side but still nothing from you. I have emailed your customer care to check if there is an issue but still no response.
Helpful (0)
Replies (3)0
Replies (3)
Wonga's replyOfficial
30 Mar 2022, 13:49Hi Carlo,
We humbly apologize for any inconvenience caused.
We can confirm that we have not received any mandate response
from your bank.
Please keep in mind that a mandate can expire after 24-48 hours.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
We can confirm that we have not received any mandate response
from your bank.
Please keep in mind that a mandate can expire after 24-48 hours.
Thank you for your patience.
The Wonga Team.
Best regards,
Wonga's reply30 Mar 2022, 13:49
Official
Hi Carlo,
We humbly apologize for any inconvenience caused.
We can confirm that we have not received any mandate response
from your bank.
Please keep in mind that a mandate can expire after 24-48 hours.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
We can confirm that we have not received any mandate response
from your bank.
Please keep in mind that a mandate can expire after 24-48 hours.
Thank you for your patience.
The Wonga Team.
Best regards,
CT
Carlo T's updateReviewer Update
30 Mar 2022, 13:53Hi Wonga.
Please note that the debi check mandate was accepted on the 28th as confirmed in an sms from my bank.
If The Mandate has expired then kindly resend
Please note that the debi check mandate was accepted on the 28th as confirmed in an sms from my bank.
If The Mandate has expired then kindly resend
CT
Carlo T's update30 Mar 2022, 13:53
Reviewer Update
Hi Wonga.
Please note that the debi check mandate was accepted on the 28th as confirmed in an sms from my bank.
If The Mandate has expired then kindly resend
Please note that the debi check mandate was accepted on the 28th as confirmed in an sms from my bank.
If The Mandate has expired then kindly resend
Wonga's replyOfficial
30 Mar 2022, 14:06Hi Carlo,
Unfortunately your loan application has been cancelled.
Kindly allow 24 hours before re-apply.
Should you still be interested kindly contact our customer care
team on ***and they will be able to completer the application
whilst you on the line.
Thank you for your patience.
The Wonga Team.
Unfortunately your loan application has been cancelled.
Kindly allow 24 hours before re-apply.
Should you still be interested kindly contact our customer care
team on ***and they will be able to completer the application
whilst you on the line.
Thank you for your patience.
The Wonga Team.
Best regards,
Wonga's reply30 Mar 2022, 14:06
Official
Hi Carlo,
Unfortunately your loan application has been cancelled.
Kindly allow 24 hours before re-apply.
Should you still be interested kindly contact our customer care
team on ***and they will be able to completer the application
whilst you on the line.
Thank you for your patience.
The Wonga Team.
Unfortunately your loan application has been cancelled.
Kindly allow 24 hours before re-apply.
Should you still be interested kindly contact our customer care
team on ***and they will be able to completer the application
whilst you on the line.
Thank you for your patience.
The Wonga Team.
Best regards,