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TK
Thobela K

1 reviews | Active since Aug 2020

25 Jul 2025, 11:03

******

Double deducted on my account even after I settled my loan

0
Replies (4)
Wonga
Wonga's reply25 Jul 2025, 11:04
Official
 Hi Mahlodi  ,

We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused. 

Please send us a private message confirming your 13-digit SA ID number, so we may assist further 


Thanks
The Wonga Team 

TK
Thobela K's update25 Jul 2025, 11:07
Reviewer Update
My name is not mahlodi
TK
Thobela K's update25 Jul 2025, 11:07
Reviewer Update
Id nimber is ***
Wonga
Wonga's reply25 Jul 2025, 12:48
Official
Thank-you for confirming your details, Thobela

We have sent a refund of R1048.58 to the banks for processing.
The funds should reflect in your bank account in the next 24 Hours 

We hope this helps to resolve your complaint 

Thanks 
The Wonga Team