BM
Buyiswa M
1 reviews | Active since Aug 2021
28 Apr 2022, 10:11
CUSTOMER CARE NUMBER NOT WORKING
I can never get ahold of customer care, is there currently a number anyone can use to get ahold of them?
Helpful (0)
Replies (5)0
Replies (5)
Wonga's replyOfficial
28 Apr 2022, 11:15Hi Buyiswa,
We humbly apologize for the inconvenience caused.
We can confirm that our contact center is experiencing very high volumes,
hence the reason you are not getting through to the contact center.
We have accessed your Wonga account and have received your email,
requesting to settle your loan and we will respond
with the settlement amount inclusive of the banking details
to settle your loan manually.
Thank you for your patience.
The Wonga Team.
We humbly apologize for the inconvenience caused.
We can confirm that our contact center is experiencing very high volumes,
hence the reason you are not getting through to the contact center.
We have accessed your Wonga account and have received your email,
requesting to settle your loan and we will respond
with the settlement amount inclusive of the banking details
to settle your loan manually.
Thank you for your patience.
The Wonga Team.
Wonga's reply28 Apr 2022, 11:15
Official
Hi Buyiswa,
We humbly apologize for the inconvenience caused.
We can confirm that our contact center is experiencing very high volumes,
hence the reason you are not getting through to the contact center.
We have accessed your Wonga account and have received your email,
requesting to settle your loan and we will respond
with the settlement amount inclusive of the banking details
to settle your loan manually.
Thank you for your patience.
The Wonga Team.
We humbly apologize for the inconvenience caused.
We can confirm that our contact center is experiencing very high volumes,
hence the reason you are not getting through to the contact center.
We have accessed your Wonga account and have received your email,
requesting to settle your loan and we will respond
with the settlement amount inclusive of the banking details
to settle your loan manually.
Thank you for your patience.
The Wonga Team.
BM
Buyiswa M's updateReviewer Update
28 Apr 2022, 11:51Thank you so much for a swift responseš„
BM
Buyiswa M's update28 Apr 2022, 11:51
Reviewer Update
Thank you so much for a swift responseš„
Wonga's replyOfficial
28 Apr 2022, 12:21Hi Buyiswa,
It's only a pleasure.
We hope you have a wonderful day further.
Kind Regards,
The Wonga Team.
It's only a pleasure.
We hope you have a wonderful day further.
Kind Regards,
The Wonga Team.
Wonga's reply28 Apr 2022, 12:21
Official
Hi Buyiswa,
It's only a pleasure.
We hope you have a wonderful day further.
Kind Regards,
The Wonga Team.
It's only a pleasure.
We hope you have a wonderful day further.
Kind Regards,
The Wonga Team.
BM
Buyiswa M's updateReviewer Update
03 May 2022, 13:20Hi Wonga team
I received a debit order of R1855 on the 29th of April and then was told that the balance is R1798 and paid it off yesterday but when I checked today it's telling me another R1800, please assist.
Kind regards, Buyiswa Mncube
I received a debit order of R1855 on the 29th of April and then was told that the balance is R1798 and paid it off yesterday but when I checked today it's telling me another R1800, please assist.
Kind regards, Buyiswa Mncube
BM
Buyiswa M's update03 May 2022, 13:20
Reviewer Update
Hi Wonga team
I received a debit order of R1855 on the 29th of April and then was told that the balance is R1798 and paid it off yesterday but when I checked today it's telling me another R1800, please assist.
Kind regards, Buyiswa Mncube
I received a debit order of R1855 on the 29th of April and then was told that the balance is R1798 and paid it off yesterday but when I checked today it's telling me another R1800, please assist.
Kind regards, Buyiswa Mncube
Wonga's replyOfficial
04 May 2022, 10:13Hi Buyiswa,
Thank you for your response.
We can confirm that your Debit order has updated and is reflecting on your Wonga account.
The manual payment you made yesterday, takes 3 working days to update.
Your manual payment and Wonga account will be updated by Friday the 06-05-2022.
Please email us your proof of payment to *** and we will
attach it to your account.
Thank you for your patience.
The Wonga Team.
Thank you for your response.
We can confirm that your Debit order has updated and is reflecting on your Wonga account.
The manual payment you made yesterday, takes 3 working days to update.
Your manual payment and Wonga account will be updated by Friday the 06-05-2022.
Please email us your proof of payment to *** and we will
attach it to your account.
Thank you for your patience.
The Wonga Team.
Wonga's reply04 May 2022, 10:13
Official
Hi Buyiswa,
Thank you for your response.
We can confirm that your Debit order has updated and is reflecting on your Wonga account.
The manual payment you made yesterday, takes 3 working days to update.
Your manual payment and Wonga account will be updated by Friday the 06-05-2022.
Please email us your proof of payment to *** and we will
attach it to your account.
Thank you for your patience.
The Wonga Team.
Thank you for your response.
We can confirm that your Debit order has updated and is reflecting on your Wonga account.
The manual payment you made yesterday, takes 3 working days to update.
Your manual payment and Wonga account will be updated by Friday the 06-05-2022.
Please email us your proof of payment to *** and we will
attach it to your account.
Thank you for your patience.
The Wonga Team.