Credit update - account paid up

Item: Wonga
Rating: 1
Author: Valencia M

I am yet again here to complain. Wonga - I don't understand why on earth why my credit profile is not being updated after 5months of making payments... What would it take for you guys to update my profile.

I have sent the paid up letter to all the credit bureaus but to my surprise the accounts always find its way back to my profile.

I would never recommend Wonga to anyone

Helpful (0)

Replies (1)

Wonga's replyOfficial

06 Aug 2020, 15:52

Hi Valencia,

We apologize for any inconvenience caused.

Once you settle your loan with Wonga the system automatically

sends the update to all credit bureaus to have your ITC profile updated.

We require you to please email us a copy of your credit report

and we will investigate why your account has not been updated.

Please email us a copy of your credit report to ***.

Thank you for your patience.

The Wonga Team.

Wonga's reply06 Aug 2020, 15:52

Official